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Airport transfers, taxis and executive cars

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Passengers

What our customers say

Overall Rating
(801)
"Arrived on time and navigated difficult traffic situation (there had been a crash on route) to get us to our destination ASAP) "
"Excellent service. Good communication, nice vehicle, nice ride. Much appreciated"
"The driver was on time "
"Wonderful service!!"
"Excellent service from both journeys Drivers and vehicles Thank you"
Testimonials 4.7/5 based on 801 reviews
"Due to traffic issues on the roads, the event we were running started late so during the evening I called and texted the driver (using the details sent to me in advance of the trip by Taxicode) as we needed to delay our pick up time by an hour. It turns out that the details Taxicode had sent me were not correct (wrong driver, so wrong number) and none of messages had therefore been received. Eventually, the right driver called me - but had been waiting for us not knowing where we were and had to leave for another job. We therefore lost the ability to reorganise our pick up - and had to pay again for new taxis that we had to order locally - leaving us £130 out of pocket. Please can someone contact me to arrange a refund as this was a Taxicode error in sending me the wrong contact details for the driver."
"Arrived on time and navigated difficult traffic situation (there had been a crash on route) to get us to our destination ASAP) "
"Excellent service. Good communication, nice vehicle, nice ride. Much appreciated"
"The driver was on time "
"Wonderful service!!"
"Excellent service from both journeys Drivers and vehicles Thank you"
"Great driver and sure I will book again. "
"Really enjoyable driver experience, and he got us to our destination without any major issues."
"Great service. All booked and confirmed online. On time and a very friendly driver. Thankyou!"
"Sol was on time. Very friendly driver making our journey very pleasant to the wedding venue."
"Sol was mice friendly driver,on time and we had a very pleasant journey to our wedding venue."
"everything was great"
"We gave a tip to the driver"
"Chris was great"
"Really impressed with the service, thank you! "
"He was good at communicating with me. Very friendly driver"
"Excellent efficient service"
"Excellent service "
"Chris the driver was in Shoreham early and contacted me to say he can collect me early which is what he did. No complaints regarding his personality or driving."
"Great service. Thank you. "
"The driver was with us in plenty of time. He was kind and friendly and we appreciated it. His customer care was excellent"
"Great service"
"Very friendly and nice driver. "
"Great! Just a little expensive"
"Very good"
"I left a tip for the driver after leaving the car."
"Friendly and reliable - I was very happy with the service."
"Extremely positive experience all round. Would very happily use the service again."
"Excellent "
"Very good service, thank you vety much!"
"Thank you very much for the great services. Hope to see you next time again."
"I ordered 2 x 16 seater mini buses to go to Brighton. They were both on time, reasonably priced and no issues."
"No issues, on time. Thank you"
"I already gave a tip"
"John was very friendly and we were on time there and back"
"N/A"
"Lovely driver. Friendly and excellent driving."
"Very competent driver."
"The driver was on time, and very friendly and helpful."
"On time and very accommodating "
"It was great!!"
"."
"Lovely driver and great service!"
"Excellent service I can not recommend enough"
"Cancelled and changed arrangements.so paid with no refund. Friends used the company to get to the venue. 12 minute journey took 45 minutes. Not prepared to trust your company. "
"Great driver, couldn't ask for better!"
"Good service. A bit pricey but I left the booking fairly late. "
"Driver was on time for pickup and got me to my destination on time. Excellent service. I gave my driver a tip on arrival at my destination"
"Everything was spot on "
"Excellent Service"
"Brilliant. Excellent driver and great company. Thank you Andy, I would love to leave a tip, but Andy will know why."
"Excellent service."
"Driver was so sweet to put up with us and ate singing "
"Excellent!"
"Nicest driver I've ever had!"
"The 8 seater was clean and comfortable. The driver was on time. He was polite and made the journey home very nice. I would use this company again."
"Great service. Thanks "
"famtastic driver, great chat"
"Andy looked after my mum in law really well. "
"Driver was excellent on time polite and helped make our day very special. I would highly recommend him for any job very professional. "
"This was a terrible way to book. My train ran late and I tried 6 different numbers to call the company - and yet none of the booking information you gave me was accurate, the actual taxi company and driver name was not provided. I'm going to avoid this in future."
"Great service, Thank you. "
"Excellent driver, really kind and went out of his way to make it great for us. Would definitely recomend and book again. Thank you so much"
"Great thanks. On time good vehicle "
"Thanks — driver was excellent"
"Bob was a legend, made me smile and gave me pure pearls of wisdom. Big up on Bob"
"Driver was first class, very accommodating to the groups requirements Credit to he’s profession"
"Fanatic and straight forward booking system Driver was very polite and on time "
"My family(6) with luggage were picked up at the agreed time and dropped off at the Airport after a very comfortable journey. On the return I was contacted on landing (2am) and then after clearing passport control and picking up our luggage we're meet as agreed and safely taken home.Thank you for your excellent service. Keith "
"Great service. Driver contacted me by text a few hours before pickup and arrived on time. Modern well presented vehicle. "
"Driver was great!"
"Excellent and friendly driver, came to pick us up early on request. "
"Brilliant excellent service thank you"
"Excellent service - punctual, helpful and friendly. Very pleased with our driver."
"The driver was friendly and very punctual."
"James was excellent! Very friendly and helpful! Thank you."
"The entire experience with our driver went very smoothly. No complaints whatsoever! He even stopped by a gas station so we can get refreshments late into the night. Very good time!"
"Driver was on time, made it easy to find him in the goodwood car park chaos "
"Our driver was fantastic couldn't recommend Alan enough . Thank you"
"Super!!!"
"Jason was on time and we had some great conversations as we headed to the airport! Keep up the good work"
"Great service thanks "
"Nothing went rong. Our driver contact my throw phone and was wating outside. "
"When hiring a car and driver of this class, you expect everything to go smoothly, and it did."
"Sol was amazing, got us safely there and back. A flexible and professional. Thank you"
"Excellent!"
"Driver was extremely friendly and got us to our destination quickly. Would recommend"
"fantastic driver, so helpful"
"Great service, on-time, comfortable vehicle"
"If the trip is described as being in a Mercedes E-Class it really should be in one or the alternative given to the client to choose. In this instance a sedan was replaced with a van or people carrier. Nice but hardly a like for like change. "
"Our driver was amazing!! He taught us the history of Brighton. Highly entertaining!!"
"bb"
"The driver was fantastic, not only helped us back in SO much event stuff but was patient and understanding during the whole process!"
"Thank you so much! Great service :)"
"Excellent "
"Sol was fantastic will definitely use him again "
"Very friendly, helpful driver"
"Turned up early and the journey went smoothly, would recommend the company"
"Very helpful and pleasant."
"Fantastic trip"
"All fine - thank you "
"First time I had used this service. Would use again. But I didn't get the sms details to my phone."
"Thanks !"
"Very good service "
"Thanks "
"five stars service "
"Easy to book, taxi driver was prompt, car was clean and journey was good. The only thing is the communication from Taxi Code was tricky as you’re not able to call. Once journey was confirmed the day before all was well."
"Fantastic service, the driver was very polite and arrived on time. Would definitely use the service again. "
"I cancelled my booking because I was charged nearly 10x the quoted price. I still haven’t received my refund. Please repay the money you have stolen "
"Lovely driver, easy experience!"
"reliable "
"Driver called and texted and met us right outside of the customs exit. Was patient as we waited ages for luggage and didn't rush us. Great service."
"Nothing wrong at all. We were aware that we would be met outside the terminal and the driver communicated with us very well and there were no problems! He was friendly polite and helpful as was the driver on the outward journey! Tips already given to drivers personally! "
"Excellent bloke very helpful will be using Brighton mini buss company in the future thank you for a brilliant journey "
"The first driver in particular was wonderful "
"The service provided by the taxi company (Conections UK) was excellent. The service provide by taxicode was bad. 1) Very difficult to contact taxicode by phone. 2) Provided the name of a non-existent taxi company instead of the actual one. Had to make several calls to find name of actual company. 3) Excessive penalty for cancelling booking - should not be more than deposit."
"Andy was a brilliant driver. Clean car and even helped remember the wedding flowers when we forgot them. Plus he did a slight detour to drop the bride and groom off at their hotel after their taxi didn't arrive. Saved the day!! "
"Great driver and coach. "
"Driver was not there on arrival. We want a full refund."
"John and all at Brighton Taxi Co looked after us very well."
"Driver was prompt and courteous. Called to let me know he’ll be a little early and will wait. Excellent, smooth drive after a long night."
"Excellent journey, driver was very helpful loading and unloading."
"16 passenge bus on time. Friendly, safe driver"
"Jake was on time and text me to let me know he was there but was happy to wait if we needed! Very polite and quick, thanks! "
"The driver made contact with me upon arrival at Gatwick. The driver was pleasant and friendly. He was early which was was good as it meant we were not hanging around at Gatwick. The mini bus had air conditioning and the journey was quick. All in all a good experience."
"i gave the driver a tip, excellent service"
"Friendly driver, patient while we checked we had everything."
"Both drivers delightful. Journey out just fine. Return journey unfortunately began half an hour late, which was difficult for 8 very tired people. However, this was not our driver's fault, and he did all he could to make up for it. If we have a future need, will certainly try Taxicode again"
"Driver was a very friendly,professional chap and we ended up getting a vehicle upgrade as well"
"Our driver was great. I would leave a tip but the price of the fare was already very high. "
"He was later than the requested time, but not too bad and it was all ok. I gave a cash tip."
"Driver was in time and he also stopped so we could purchase some food and drink before the long drive . Friendly and nice man. "
"I got a message on the 7th of July at 12:29 from Brighton Hove Taxi Co: We can not cover this booking as we have 2 drives off with Covid. I tried to phone, sent SMS, and left several voice mails but no response. In short, as this was the day before I had to book another taxi. Hence I want you to refund me the cost of that taxi £ 349,00. Documentation can be provided by e-mail. I am looking forward to hearing from you. Best regards Bjørn Mørck "
"Was on time and helpful with luggage."
"Our driver was excellent and the service was fab!"
"Great friendly service but a bit expensive "
"Very polite and helpful! Was on time and very understanding when our flight was delayed "
"Thanks. Driver was very kind and assisted us in everything we needed. "
"Excellent"
"Very professional services."
"Very satisfactory"
"Would use again, but wasn't happy about paying £10.00 extra for 7 drop offs. Customers should be made aware before making the bookings."
"Had booked a 24 seater but 2 smaller vehicles were sent instead, one was quite late on both journeys. "
"Great ride and driver"
"Very professional and friendly driver. Showed up on time for both legs of the journey. "
"Excellent service!"
"Great ride"
"Very good service - very impressed by the driver."
"Both drivers were faultless and very reliable. Great service would recommend "
"Fine"
"Driver was punctual, and met us in the right place, and kept an eye on the delay time so there was no waiting charge = all good, thanks!"
"Another fantastic experience. The driver was very helpful and kind. I would definitely recommend Brighton & Hove taxis and will definitely use again."
"Very good service "
"Great service"
"Good experience"
"Personally, I was impressed with his attitude. He was always concern to ensure he doesn't keep us waiting. 100%"
"Clean and comfortable minibus, good communication, adaptable planning, good service overall"
"The driver arrived 20 minutes late to collect us. I phoned twice with no answer. He claimed that he had been driving around the estate for 20 minutes trying to find my house- the estate is very small and we are on Google maps so I find this hard to believe. The taxi was for my wedding so being so late affected the entire day. He was very rude to the passengers and did not know where he was going- blaming them for not telling him where to go!! It was not my bridesmaids job to give directions for the entire journey. Awful service and awful attitude. Would never recommend and will never use again."
"The driver arrived 20 minutes late to collect us. I phoned twice with no answer. He claimed that he had been driving around the estate for 20 minutes trying to find my house- the estate is very small and we are on Google maps so I find this hard to believe. The taxi was for my wedding so being so late affected the entire day. He was very rude to the passengers and did not know where he was going- blaming them for not telling him where to go!! It was not my bridesmaids job to give directions for the entire journey. Awful service and awful attitude. Would never recommend and will never use again."
"Arrived 10 mins early for a 0330 pick up. No problems at all. "
"Would recommend and use again"
"Got home safe and on time but the driver was rude and hostile towards us. "
"Got home safe and on time but the driver was rude and hostile towards us. "
"perfect service !"
"Excellent"
"Nothing"
"Thank you for you service, communication was excellent, the service was very punctual and the driver helpful and friendly, all in all a brilliant service."
"Very well organised on time nice and clean bus very nice driver which we gave a tip too , will definitely recommend you and will be booking you up again many thsnks "
"Our driver Gavin was amazing and a credit to the business - he was so patient, friendly and professional. We got stuck in standstill traffic for 4 hours so the journey down took 10 hours and he was amazing throughout! We would like to say a big thank you to him! "
"Good experience. Nice driver (Gavin) Would definitely recommend."
"Great friendly personal service and very punctual , thank you"
"Excellent service. On time and very pleasant drivers. Highly recommend "
"There was a little confusion with pick up time but it’s not our driver’s fault. He was an amazing host! Cash tip. "
"Good service "
"Driving was horrible on both journey, driver was an hour late to pick us up from Somerset which cost me £200 extra to stay in the accommodation as check out was 10am. He didn't contact me to notify me of lateness I had to ring him and he didn't pick up them call taxicode and Brighton to get ahold of the driver who was still 40mins away at the time."
"Great friendly driver. Great communication, exactly what you’d want. "
"Both drivers were polite and on time. Helpful with our luggage and drive safely. Would definitely recommend them and use again."
"Our driver was extremely friendly and will most definitely use your company in the future"
"Reliable. "
"Driver was on time and with a really lovely pleasant manner Thank you"
"Absolutely furious turns up over an hour late resulting in 13 of us missing our flights I've emailed and had no reply I want my money back and compensated for the money we're going to have to spend to get new flights back to Aberdeen Absolutely disgusted with this company and how we've been treated after spending £347.50 on a return trip I expect and immediate reply "
"Absolutely furious turns up over an hour late resulting in 13 of us missing our flights I've emailed and had no reply I want my money back and compensated for the money we're going to have to spend to get new flights back to Aberdeen Absolutely disgusted with this company and how we've been treated after spending £347.50 on a return trip I expect and immediate reply "
"1st class service "
"Thank you very much for your service!!!"
"excellent friendly driver."
"The driver was kind and helpful. "
"I was really worried as I have never used this app before . It was fantastic . Great communication and service was excellent 👏. "
"Thank you for your excellent service. The car was very clean and your driver was very pleasant and helpful. Thank you for decorating your car with the ribbon to make the occasion special. I will recommend you to my friends and family"
"Everything went well oiled. Thanks for the professional service. "
"Very professional"
"Good communication, polite driver!"
"Good"
"Excellent "
"A very nice and friendly driver. I was disappointed not to have any SMS confirmation, having paid for it. "
"All good"
"Very good"
"James , our driver was punctual, very professional and the vehicle was clean and smart. All worked very well , thank you I would use this service again and recommend to others."
"Driver was great and contacted me before arrival to let me know he was on his way. The journey was uneventful, which is exactly what you want."
"The driver took me through an alternative route due to roadworks in Lewes and thanks to him I got to see Glyndebourne Opera House along the way."
"Driver was excellent considering very foggy conditions. "
"Very prompt arrival. Pleasant and courteous driver The whole party felt safe"
"No problems"
"Very courteous and pleasant driver. Cannot fault the service. Arrived 5 Minutes early. Superb. WIll thoroughly recommend this to everyone."
"Great service. It would be nice to receive car registration number by text."
"very good x"
"Dude wawa good bloke, and the minibus was comfortable"
"Lovely driver and very prompt "
"👍🏻"
"Andy was great"
"A really lovely experience! Well worth the expense."
"All good "
"Nothing to comment "
"really lovely drivers and super fast trip!!"
"Highly recommend this cab company. Had a fairly complicated journey with a late night pick up, our driver James was brilliant. Clean, comfortable minibus and everything worked a treat - great communication too. "
"very good"
"Amazing service. Very friendly, efficient and comfortable ride. Really nice after long flight. Will use again :-)"
"A very pleasant experience - Andy was amusing, on time and helpful. "
"Lee was an absolute legend. Waited patiently for us while we sorted ourselves out (it was 3.15 in the morning!) and drove us back no fuss and was a pleasure to talk to."
"The driver was on time and we all got home successfully. My wife left her blue handbag in the bus we are just waiting to find out if it is still there. Otherwise it was a good experience. Thank you. "
"Excellent driver. Very friendly and helpful."
"Arrived on time. Pleasant driver. Good job! "
"Excellent gave driver tip"
"Driver really friendly and helpful. "
"Absolute fantastic driver, no delays whatsoever. Thanks for making our trip memorable "
"Excellent pick up and vehicle, driver very friendly and accomodating."
"Driver very professional, friendly and helpful"
"The driver was excellent, on time and patient! I recommend him! Thanks again"
"Allan was by far the best taxi driver have ever had."
"Very good, price very expensive though, something to look at on ur behalf"
"Very smooth trip! Will use it again in the future "
"Great service "
"Our driver was very good ,courteous , very helpful !"
"Excellent service, really nice chap."
"Good driver, very friendly, helped with luggage."
"Our driver is so kind and helpful. Thank you."
"i love it"
"Very good"
"My driver arrived nice and early and waited for us all to get here, he came back and collected us all again him good time , very professional drive and nice driver "
"Only 15 minutes late, but we made it to the venue well on time, was very polite and was nice enough to stop a couple of times. He was there waiting ready for us when we got out aswell, and dropped everyone to their homes. Brilliant service 👍"
"Good correspondence, onetime and friendly"
"Andy was very friendly and helpful."
"there was an upgrade to an Executive car, which more than compensated for the late mention of the Gatwick Airport charging cost. The driver was early but was happy to wait until the scheduled time, he drove well, while engaging in an interesting conversation."
"Very pleasant and helpful driver"
"Although I made it clear I was disabled I was sent a people carrier that it was very difficult indeed for me to get into, with a high narrow step.Luckily the driver was very nice and helpful and actually went and bought a portable step for the journey home but I was very angry that he hadn't been told that I was disabled. i gave him a tip as I didnt think it was his fault."
"Ordered a coach so party traveled together. 2 minibuses turned up so are journeys were not as I had arranged. Contacted company with no response as I want an explanation & the upfront invoice reduced. Can I say drivers were first class, they arrived on time both ways & we’re good company. Ten out of ten for drivers, zero for the company unless they contact me.Andy woodcock"
"Excellent, the driver was very pleasant and chatty which was good as I was off to a hospital appointment Kept my mind off it a bit. Will use again"
"Great"
"Our driver was on time, friendly and had the child seats ready as requested. Great service, will definitely book again."
"It was a pleasant drive."
"Taxi on time, driver friendly."
"Great service."
"Very good indeed."
"Friendly driver, cheerful with helpful local knowledge. Arrived on time. "
"Brilliant service!"
"Our driver was incredible - went over and beyond for us. He helped me schlep luggage up a very steep and lengthy hill where vans could not travel, made sure I safely got into my Airbnb - this was in the middle of the night. A true gentleman! Our trip was seamless and with zero hiccups."
"Our driver was incredible - went over and beyond for us. He helped me schlep luggage up a very steep and lengthy hill where vans could not travel, made sure I safely got into my Airbnb - this was in the middle of the night. A true gentleman! Our trip was seamless and with zero hiccups."
"Both drivers were on time and very friendly. Vehicles were spotless. Really good service. Would definitely book again. "
"Our driver was great, he arrived early, but was happy to wait. He was friendly and the vehicle was spotless. Booking was very easy, an excellent service. Thank you"
"It was very kind."
"Arrived on time. Lovely driver for both trips. Slight amendment to booking well handled and quickly confirmed. Would definitely use again "
"Driver was polite and friendly and arrived with us in plenty of time and arrived at the destination in ample time as well."
"Perfectly on time, bigger than we had booked"
"Driver was very helpful and very good "
"People mover not saloon. Don’t matter but rather larger than necessary "
"Driver arrived early which was very helpful as we’d arrived earlier than planned . Very polite and helpful driver, and a very modern and clean minivan which meant the journey home was comfortable and very pleasant . Highly recommended! "
"Great service. Driver on time. Clean and comfortable vehicle. "
"Prompt service and easy to organise"
"Excellent service, changed booking several times without any complaints. Driver was punctual and friendly "
"The car arrived on time and looked amazing. The driver was friendly and professional. Would definitely use this service again."
"Andy was great!"
"ALTHOUGH THIS WAS A DIFFICULT LOCATION TO FIND, OUR DRIVER WAS ON TIME, COURTEOUS AND HELPFUL. REALLY RECOMMEND THIS DRIVER AND THANK YOU FOR MAKING THE BOOKING SO EAY TO MANAGE. WOULD HIGHLY RECOMMEND"
"Really good service"
"Really really pleasant trip .great driver and awesome people's person .highly recommended"
"Have already given tip"
"allan was a lovely driver, arrived on time. would definitely use again "
"Fantastic. Such an efficient, friendly service. Thank you!"
"Excellent experience all around. Driver was perfectly on time and so helpful getting the less able members of our party in to the minibus. "
"Really great driver"
"Our driver was incredibly patient with us as we loaded on and off our camping gear. He was chatty and friendly, even in some SERIOUS traffic.. all in all a great journey and made our trip so easy! "
"Our driver was incredibly patient with us as we loaded on and off our camping gear. He was chatty and friendly, even in some SERIOUS traffic.. all in all a great journey and made our trip so easy! "
"Our driver was incredibly patient with us as we loaded on and off our camping gear. He was chatty and friendly, even in some SERIOUS traffic.. all in all a great journey and made our trip so easy! "
"Driver was outstanding and everything went very well. He was very flexible and agreed to pick us up an hour early too. Very nice man - thank you."
"all good!"
"Driver called before pick up time to clarify pick up point. Very friendly and fun"
"Excellent service Friendly driver"
"Not sure, we met driver outside airport at an agreed point. "
"great personality and enjoyed the trip"
"Very happy with the service. Friendly helpful driver, on time and was flexible when we wanted to change our pick up time. "
"Very friendly and professional driver."
"The bus arrived and went before checking that everyone who had booked transport and got on the minibus. There were people expecting a seat on the minibus who missed there spot because the bus left so quickly. "
"The bus arrived and went before checking that everyone who had booked transport and got on the minibus. There were people expecting a seat on the minibus wh"
"Cancelling my previously booked ride at 9pm that night, then charging me £85! Will not be using you again!"
"Driver never showed up and you charged me. I called and called - no answer. left many messages to call me back. As far as I am concerned your company is a scam. That's 40 pounds you have scammed me out of. The right thing to do would be to refund me"
"Great service, and driver , very impressed "
"Excellent service "
"Excellent service "
"Fantastic!"
"Thanks very much excellent all around "
"Great service. Andy the driver was friendly and helpful "
"A really nice fella, a very enjoyable journey."
"James was bang on overall."
"Amazing service actually!!!"
"Very good "
"On time, clean, very good driver. Thank you "
"Fantastic service, driver was early and very friendly. Great communication throughout."
"Super friendly driver. On time and helped with my heavy bags. Would absolutely use him again."
"Absolutely disgraceful the rude driver left at 16 mins past, 1 min after we were supposed to get on and left 16 girls stranded alone in the middle of the Night in Brighton. Unbelievable then said we cannot get a refund as a guy we were with was rude which is ironic as we weren’t with any boys so, the driver assumed we were with someone else and due to this left us a abandoned. I am expecting a refund ASAP"
"Very friendly driver "
"Disappointing start to our hen party trip. No meet n greet and waited in blistering heat for an hour at Gatwick. Due to this I phoned to ensure this was not repeated on our return journey - which was booked for 1pm pick up. Just as well I did as you had it for 11am!! No issues with driver or minibus and he was tipped on both journeys. Flight numbers were provided so unsure of what went wrong at your end b"
"Disappointing start to our hen party trip. No meet n greet and waited in blistering heat for an hour at Gatwick. Due to this I phoned to ensure this was not repeated on our return journey - which was booked for 1pm pick up. Just as well I did as you had it for 11am!! No issues with driver or minibus and he was tipped on both journeys. Flight numbers were provided so unsure of what went wrong at your end b"
"Friendly, professional, easy going; top fellow Les. "
"The driver didnt arrive, so i called the taxi service and had to leave an answerphone message, very quick at getting back to me amd i was informed that they had tried to contact our driver but he wasnt answering his phone, but that they would get me another car to me, still had to wait until 22.30 before he arrived, the 2nd driver was amazing and very friendly"
"Our driver was on time and waiting for us on both occasions and was very friendly and polite. I would definitely use your service again. "
"Very good"
"Matt went above and beyond. Really appreciated. Have a great summer "
"Great service thanks "
"Great service thanks "
"Everything was EXCELLENT. Thank you to our delightful driver."
"Very nice guy."
"The taxi was ordered for Monday and came on Tuesday? I wasn’t able to get in contact with anyone from TAXICODE when trying to cancel the cab. Im also still waiting for my refund "
"Great service, friendly driver! And on time."
"Will use again"
"Great service thank you "
"Andy was great - thanks so much"
"Good service, friendly driver. Would recommend and use again. "
"Driver was brilliant. Service to book was easy and clear. Email I was sent had all the details I needed. Very pleased. Will definitely use taxicode again. "
"Great service"
" Na"
"Excellent service and driver. Very prompt, and willing to wait to my delay."
"Very very impressed with the service the car was very clean, the driver on time and very helpful and friendly. Would highly recommend. We gave a tip directly to the driver."
"Driver was very curtious at all times"
"Brilliant driver. Arrived bang on time. Top fella "
"Great easy online service"
"Excellent service, spacious van, kind driver"
"Perfect couldn't ask for better early and chatty "
"Amazing! "
"On time and friendly. "
"The driver failed to turn up! I would like a full refund of £69.50!"
"Our ride was wonderful. The driver was very friendly."
"Brilliant service, easy to book , good standard of mini bus and a very friendly helpful driver, "
"Andy is a very friendly guy."
"really quick and great communication"
"Really good service. Easy conversation with the driver. Highly recommend. "
"Alan was great! Really chatty and helpful!"
"Great experience. Matt was great! Thanks! "
"Our driver Andy was such a lovely guy even though I booked the wrong date and he had to come out twice. I cannot fault him at all and if I ever come back to Worthing I will definitely ask for him. I already tipped him that's why I'm not leaving another but he's worth every penny."
"Great driver and very friendly man. Thank you Andy! "
"I think Andy might have a better story!!"
"Thank you"
"Experience was perfect."
"The collection & journey were excellent but the booking process requires (in my opinion) more work, I spoke to 2 separate people at taxi code & neither were particularly helpful, they just answered the phone with “hello” which is not very professional. The taxi code process was new to me and I was unsure as the whether I had actually booked a taxi and the people at taxi code did not really seem to care and I was informed that if I wanted to cancel, that I would lose 90% of the money I paid which was is absolutely outrageous. I was told that it was in the terms and conditions which is not very helpful - overall admin customer service very poor"
" Allen arrived at 9.25 as requested in spite of a slight misdirection on the satnav, but he telephoned for confirmation of the position of the house which was close to where he had been directed. We had a good and pleasant journey with Allen and would certainly book him another time, particularly if we had a group of people travelling with us. "
"Great service!"
"Punctual and friendly. Taxi well ventilated. Driver made highly engaging conversation!"
"Allan was fantastic. Very professional and lovely clean car."
"My driver was early and rung the doorbell, waiting outside of the car for when we were ready. He was exceptionally helpful getting us in and out of the car, and was incredibly friendly and talkative which made our ride really pleasant. Plus, we got there in great time. Thank you!"
"Great"
"My driver Andy was very prompt and courteous, both journeys were exceptional. I would highly recommend. "
"first class"
"driver was professional and helpful"
"Was about 5 mins late, not too much of an issue. Otherwise enjoyable journey."
"My driver was on time & very pleasant. We chatted for most of the journey. "
"My driver Mat was on time, polite and respectful. I have nothing to complain."
"Driver was a little early, very friendly, thank you"
"Very good from booking to journey on Xmas day "
"Overall experience was very good, thank you"
"Lovely, courteous and helpful "
"Driver was early, very chatty and very easy going, all around a very pleasant experience. "
"Very good and friendly service, that suited our needs at a very anxious time."
"It was very nice to have a driver that relieved me and my wife's anxiety at visiting the Hospital for an operation, full marks for his approach."
"Great service thanks "
"Absolutly great. On time, friendly . Perfect. "
"Efficient, helpful and friendly."
"Superb service and driver"
"Excellent service. Driver, Alan a lovely, considerate uy, who took time to assist me (I am physically disabled). Would definitely use again and recommend to other people."
"Really accommodating and easy to book online"
"Really timely, was able to get me a little early for the trip back which was helpful!"
"I booked a return journey. Both drivers arrived on time were helpful and courteous. The cars were lovely the drive being smooth and relaxing."
"Driver was on time, friendly and very helpful. Vehicle was in fact larger than requested."
"Very friendly and efficient. Excellent timings also."
"Excellent service"
"The driver was using a coach so was delayed by GWK security from being allowed to enter the pick-up area"
"Driver was fantastic Accommodating. Made the two hour journey pleasant."
"Our plane was delayed because of the adverse weather in Tromso, and also the strong winds back to Gatwick. The driver was directed to the coach park, left me a message as to where he was waiting, and told me to ask the chap in the yellow jacket to contact the coach park. It was very efficient. Unfortunately we were diverted off the M23 round Manor Royal, but he stayed cheerful, and we had an excellent journey home. Thank you for your efficiency."
"Very friendly and helpful driver- even supplied Haribo’s! Good valued effective service. "
"A big thank you to our driver Pascal, a fantastic driver, took the stress out of our journey, allowing us all to enjoy our day. We will definitely book with you again. "
"d"
"We had a superior vehicle to a sedan and the driver was very professional and helpful"
"All worked well and very professional"
" Very nice man would use again thank you. "
"Pleasant trip"
"No taxi arrived. We booked for 2pm were telephone to say it would be 3pm then again to say definitely 3pm. When nobody had arrived by 3:20pm I telephone to be told two taxis had broken down and the journey had been cancelled. This left our customer stranded so our Finance Director had to take him to London. "
"Super easy booking and pick up. Great communication. Driver rang us to confirm all details, which really helped."
"Turned up late. Claimed not to have been able to find the Hotel despite me giving address and postcode. We had to leave in another taxi, but my children (who were running late) used this booking. They didn't know I'd already paid, and the driver charged them again. Poor."
"Absolutely superb service and would 100% use again. Driver excellent, vehicle excellent and all on time. Thank you."
"Great, thanks"
"Prompt, friendly and reliable- thank you"
"The taxi never arrived to the pick up point. We rang the company many times but never got an answer. We also never received a call from the driver. I have submitted a complaint form and will expect a full refund. "
"The taxi never arrived to the pick up point. We rang the company many times but never got an answer. We also never received a call from the driver. I have submitted a complaint form and will expect a full refund. "
"Really good journey. Very helpful and friendly driver."
"Perfect and great service form Alan thanks "
"Alan was always on time and very professional so well done and thanks for that"
"The driver was driving a rally car, not a 16 seater minibus. Just hoping him take it easy, we were not in a hurry. "
"Great service. Our driver (Alan) was really helpful, friendly and polite. Would recommend to friends be family. Thanks."
"Our driver was absolutely superb. Friendly, considerate and involved himself in our conversations, which was great. "
"Very impressed with the overall service. The vehicle was immaculate and the driver cheerful and informative. "
"Everything ok "
"Brilliant experience . Ben was fab "
"The Drive phoned to confirm his pick up time, which was reassuring. The drive was prompt, helpful and polite. A very good service. Joan Hatfield."
"On time. No problems. "
"Booked a return trip paid upfront. Outbound was fine. Driver was a no show for 3am return. Let us stranded . Finally persuaded a metered ya I to take us who’s fare did not turn up. That turned out to be half the price of the booked car. All in all extremely poor . The refund was processed quickly and without argument though. "
"Efficient and friendly service. Driver even stopped on way back to let me buy some food."
"Driver was brilliant! Highly recommend!"
"We were very pleased with all aspects of the service, our return flight was severely delayed but communication remained excellent and everything went smoothly - drivers courteous and helpful. Would definitely recommend Taxicode."
"Na"
"Driver were waiting outside, but he called and informed us well about the pick up place. all fine."
"Excellent service."
"Excellent"
"good service"
"Really lovely chatty guy...great service 5 star"
"good service"
"all good"
"Really good. The driver was early , really friendly - car was great and as we’d arranged a return journey he was extremely clear where er we would be picked up and had arrived 15 earlier to ensure we were not stuck in exiting traffic. I would definitely use you again and recommend you to others . "
"Driver was helpful and efficient."
"Was fine. Would have preferred a way of tracking or at least details of car to look out for"
"Driver was on time and nice. There was only two issues. The taxi was booked a month in advance yet after the initial confirmation email there was no further communication at all even though I paid a couple of quid extra for text notifications. Tried calling the taxi firm a few times the day before the journey but it went to voicemail every time. As such I was nervous on the morning of the booking date as it was an airport drop off but thankfully the driver arrived on time. The second issue was I asked for a child seat for a two year old when booking yet none was provided. Due to these two issues I am deducting 2 points from the overall rating."
"Super accommodating and really friendly "
"Both journeys. exactly as requested- drivers on time, friendly and helpful Vehicles suitable size clean and comfortable. "
"The booking ran perfectly! Lovely driver, he was on time even tho it was a really busy event. Nice ride back, very accommodating:) would use again "
"Very friendly and helpful"
"We were early arriving driver called us to let us know where to meet him all was good"
"Excellent"
"Brilliant!"
"I think the driver had trouble finding the pick up location."
"Exellent service from start to finish. Would definitely use them again and would strongly recommend the service to others. Whole process from initial online booking to driver dropping me off at requested destination completely seamless. It was an absolute pleasure doing business with such smooth operators who obviously take their jobs seriously enough to put the customer first and foremost and deliver a professional, efficient and seamless customer experience. Thank you."
"Very impressed friendly and helpful drivers. Felt very safe. Would definitely recommend "
"On time, really good journey. What is not to like! Brilliant service "
"Sent by office to Hillbrow Hove instead of Hillbrow Road Brighton"
"Sent by office to Hillbrow Hove instead of Hillbrow Road Brighton"
" No"
"Great drivers on both journeys. Very helpful, friendly and prompt. Highly recommend the service"
"Would definitely use again thank you "
"Excellent"
"Driver on return journey was much safer. Driver on outward journey drive incredibly quickly. "
"Driver was extremely helpful and very friendly we were more than satisfied with the service we received would certainly use them again thank you"
"Fantastic!"
"A good service "
"Terrible service. The taxi didn’t turn up to collect us at 10pm. We were left stranded with 3 children plus had to pay additional money to book alternative transport. Brighton & Hove taxi company have not yet contacted me to firstly apologise and secondly to arrange a refund. Very disappointed."
"All went well x "
"Unfortunately the postcode of our destination got us lost when put into satnav so the journey took much longer than it should have but was really impressed with our drivers patience and tenacity in finally getting us there as no one in the vehicle knew the area"
"Thanks. Great."
"Really helpful drivers, even came early to collect us when we had a change of plan. Very patient and safe. "
"Excellent. Adam was very friendly and safe driver. Thanks"
"Good and helpful service"
"Very good service. Charming Driver. Would be happy to use again and I recommend the service. Thank you."
"It was no Journey! I called and called and called. No answere!! So I got a new taxi from the street. I nearly missed my flight. Can I get refund? "
"Friendly and attentive driver and nice car. "
"Excellent definitely would recommend this service "
"Great service"
"Didnt get picked up at airport. Going to the airport. Good journey."
"Fantastic service our driver was spot on time in fact he was waiting for us at pick up and we were slightly early! Thankyou "
"I'd also like to say thank you to Mujtaba Hussein who was very helpful when i realised I'd booked for 1.30 am instead of pm. It was to collect people from my mother's funeral so was not a good time for me. On the day of booking I couldn't get through on the phone to confirm the booking (kept going to voicemail saying I'd be called back but I wasn't) and had to just cross my fingers that the driver wopuld turn up as booked. However Mujtaba got in touch with me once he'd come on shift to check everything had gone according to plan. Thank you Mujtaba. "
"Great service!"
"Very expensive. Mildly grumpy driver"
"Friendly and very helpful driver - thank you."
"I appreciate it was a tricky venue to find, but if the driver had called me I would have been able to give him more thorough directions. What would help is if you provide the customer with a telephone number for the driver in future as I did look in my email but didn't have any details. Other than that Mark was great. Thank you"
"Allan was a super kind driver, he arrived promptly and was very kind. The only reason I marked down the journey to 4 stars was because it could have been improved by air conditioning as it was a warm day. "
"We had a really friendly driver Adam who kept us amused. He was just like a member of the family.He was also a safe driver.I will definitely recommend your service to others."
"Very helpful and courteous throughout and Mark our driver was fun, friendly and a careful driver. We will definitely use you again and recommend to others, thank you! "
"Great service and friendly driver."
"Great "
"Bang on time, very friendly driver. Will defo use again for sure. Thank you for sorting at short notice. "
"Great driver. Thank you"
"best service "
"Really good service, we loved the driver and he was super accommodating when we called to be picked up early. I'd definitely use this service again. "
"Our taxi driver was on time and he was absolutely lovely. The vehicle was exactly what we ordered and clean. Really good service, would recommend and use again."
"Perfect experience. Both taxis turned up promptly and I asked the driver if I was able to change the return pick up point and that was sorted with no extra charge or any problems. Can’t fault anything. Would recommend to anyone."
"Really Great service and on time! "
"Great service "
"Driver arrived early , dropped me off on the way , got the others back to destination. All good"
"The drivers were really communicative and reliable. An excellent service!"
"It was a good journey, stop was close to my destination"
"Very pleased with service"
"My 86 year old slightly confused mum was on the coach from Norwich to Brighton and needed a taxi to Seaford. Really worried that she wouldn’t find the booked taxi ok at Brighton coach station back home. The taxi driver called me about the pick up so I explained the situation. He said he would meet mum of the coach and call me when he had picked her up. True to his word he met mum of the coach which was 30 mins late and he called with mum in the back of the taxi. I think the drivers name was John. Thanks again for the great friendly service. Clive "
"Collection from home to the airport. Driver was on time and friendly. Fantastic service!"
"Got what was paid for."
"I wasn’t very impressed with our pick up. We arrived back at Gatwick to find no driver. I struggled to get hold of anyone on the numbers I had. When I did get hold of someone I was told I had booked a specific time, but I remember giving the flight details and talking about monitoring the flight. Whenever I have booked airport transfers with other companies they always monitor the flight to be there for collection so I was shocked your company didn’t. I was then blatantly lied to twice. I was told by you that the driver was 10 minutes away. I was then told 15 minutes away 10 minutes later. Then when I spoke to the driver he said 25 minutes away still. So we had to wait all that time with two very young and tired children. Luckily when the driver arrived he was really good and got us home nice and quickly and accommodated an extra drop off. He was really good. Needless to say I wouldn’t book an airport pick up with you again just because I don’t believe you are set up for it, but I do think your drivers are good and a credit to the company. "
" Wry reliable "
"Type and reg. Number of the car and driver's details were not sent. As a result we were waiting each other for 10 minutes I at different places. Also although I used my vouchers from previous service the £10 were not deducted from my payment. .? Refund "
"Great. Would definitely use the company again."
"Very happy with the service "
"Difficult to contact you, but you did return my call. Thank you!"
"Excellent"
"Driver on time, very pleasant journey! Thank you "
"They phone us and told they will be late. So no worries. Excellent service. 👍🏻"
"Driver was on time and very polite "
"Taxi was in time. "
"Excellent service , called before our booking to explain things . Was on time , polite and friendly . On return journey made sure everyone was dropped off where they wanted to be Excellent "
"Good thanks. Will use again. "
"Very helpful, charming driver all went smoothly"
"na"
"Nothing wrong!"
"On time and good conversation"
"Despite initial misgivings about just who I had booked with... (Lewestaxis.co.uk.)....All went well"
"Will use again. Highly recommend."
"Efficient service, no complaints"
"The driver was kind and helpful (we had 3 sleeping kids and loads of stuff)."
"Driver couldn't have been more accommodating, friendly, or helpful. Highly recommend him and very impressed. Thank you!"
"Driver allan was very punctual and polite throughout. Would recommend."
"An excellent service from start to finish.Would thoroughly recommend."
"The driver was good and everything as we expected"
"Service was timely and good"
"A friendly chatty driver, made the journey seem short"
"He is a god guy."
"This was a New years eve booking so was a bit hesitant whether or not it was going to be on time but I was extremely surprised to receive a call when the driver was 10 minutes away bang on time and to cap it off he was an extremely polite and chatty gentleman Good Job all Round The only downside was the exorbitant amount of money for a 3 Mile journey"
"Fantastic service. Top Draw. Very Happy with whole experience!!"
"Arrived on time and friendly. Car was very spacious. Nothing to complain. Highly recommend it."
"First time I used Taxicode. Very good experience."
"Didn’t turn up, refund please"
"Would use again"
" Very punctual and great service."
"Un time and quick! "
"All worked very well although on the online form there was anywhere to put your full address ? "
"Excellent service and driver. "
"Driver Tunde was lovely, really helpful and friendly! It was so nice to see a lady too. Cant rate her highly enough. Couple 8f minutes early too 🙂"
"Our driver was very helpful and efficient - arrived on time both ways."
"Outstanding service from booking to completion, good job guys "
"Perfect car and punctual driver. Very well."
"This was an excellent service. Andy was a fantastic driver and very nice guy. We had a lovely trip from Folkestone to Brighton. I highly recommed these guys and will be using them in the future. "
"Overall, I was very pleased with the service. The driver (Andy) was polite, friendly and courteous. He sent me several texts to tell me that he had arrived for my pickup and kept up the communication. Helped with our luggage and made our journey in both directions a pleasure. Would happily use this company again and I would request the same driver ."
"I arrived early. Driver phined me and we arranged the meeting. Excellent service. Great and safe drive. "
"Everything went very smoothly "
"20 mins late Never answered phone"
"Very friendly, reliable and flexible service - driver was happy to wait for latecomers at the station."
"Excellent from start to finish.Driven in style by a very friendly driver. Will miss my times in Brighton each week.Was an excellent drive to finish before I leave Sussex.Thank you. "
"All credit to the driver who was excellent, accommodating and v friendly."
"The driver arrived a little early and waited for us, he even took a picture of our group for us before we set off"
"The driver was 20 mins late picking up and did not apologise and was unfriendly with our wedding guests. He was also late picking up on the return journey as well. "
"Great service. Reliable, fantastic communication and very good driving. Outstanding."
"Very satisfied with the services"
"Cannot fault them from start to finish. They met my needs, answered my questions, turned up on time, got me to my destinations on time, they were polite, professional and courteous, and I would definitely use them again."
"Driver was on time at the pre-arranged meeting point."
"The driver was extremely nice and very professional and got me to the airport in very good time. I was extremely pleased with the quality of the service."
"Great service, lovely taxi driver, thanks for putting up with our singing!"
"Excellent service and driver. Thank you!!"
"The driver was perfect. Everything was very good. Thank you I don t know if i did well with the app but i would rate everything the top."
"Would have just liked confirmation before arriving! Otherwise all was top notch! "
"Adam is an exceptionally good and nice driver!!"
"Just right - thank you."
"The return Journey Minibus was cancelled due to an alleged breakdown at 22:10 whilst we were somewhere over Western Europe. I only found this out after turning off Airplane mode and checking my emails after we had landed at 01:15. We were forced to book 3 taxis at the airport and delay our return home. I have spent the whole day trying to get a refund and reimbursement for out of pocket expenses. I have been passed backwards and forwards between Taxi code and Brighton Taxis. I was then hung up on by a man who would not give me his name and denied he was our outward leg driver, even though he sounded like him. We should not have been surprised that the Minibus had broken down. It barely got us to Gatwick on the outward leg and the driver spent the majority of the trip having an argument with another customer on the phone. We had a bad experience with this firm 3 years ago when a substandard taxi collected us from Gatwick and a driver that fell asleep at the wheel. We gave then a second chance when smaller trips had been fulfilled without incidence. DO NOT USE TAXICODE"
"Never showed up, meaning that we were stranded in Brighton. I expect not only a full refund but also extra compensation for the additional money we used to get Ubers home..."
"It was great. Friendly driver, got to my appointment on time and home again."
"We had booked a return journey to Glyndebourne opera house on Sunday Juky 29. We had asked to be picked up at 9.15 and the driver assured us that he would be there by 9. The car did not arrive until amost 10 and by whch time some of our party had made other costly arrangements and gone. Our driver had called my mobile at 9.29 but I had no phone with me. I will be applying for compensation separately."
"Tunde was a great driver and we enjoyed talking to her - thank you for such a good service!"
"Went like clockwork - thanks!"
"Friendly, helpful driver. Smooth experience. Thank you."
"Very bad, the driver was late and refusing the meet and great service. Haf to carry alone with all the luggage."
"outstanding"
"outstanding service "
"Very pleasant drivers both direction. Punctual and polite. "
"Excellent journey. Great service."
"So underwhelmed that the booking could not be brought forward and therefore needed to be cancelled. I will not be telling friends to use this service. "
"Great service "
"Our driver didn't know the best route to our destination, or where it was exactly and began our journey by asking me the way to go. As a result of this we took a sub-optimal route. Towards the end of the trip he began getting noticeably annoyed that we hadn't been able to direct him more accurately or been able to predict how long it would take us. When we did get to the destination he continued to be annoyed at me for giving him unclear directions or for him having misheard my directions, saying he would have gone a quicker way if he'd have known where it was. Maybe look at a map next time then? I will say he was very punctual and offered to take us 30mins earlier if we were ready, as he was. 30mins waiting that could have included a quick glance at a map. The full address and post code was provided a week in advance..."
"We loved Alan! On time and very accommodating! "
"The driver was excellent, patiently waited and found me when we were both in a signal ‘blackspot’. The rest of the journey went smoothly. Thank you. "
"Very pleasant "
"ON time, quick, friendly"
"Five star on all above."
"Very helpful driver. On time and overall very good. "
"Perfect service, drivers polite positive and fun. "
"All good apart from being 20/25 minutes late. However, the driver had telephoned to warn me and apologised several times once picked up. I would use you again."
"The driver was very polite and friendly I am satisfied with her comfortable service "
"Fantastic service, driver was early and very nice. Will be using the service again."
"Friendly driver, on time, couldn’t ask for anything more!"
"Friendly and efficient "
"Very pleasurable journey......comfortable ride and excellent company..thank you"
"Everything is punctually recommendable very competitive prices I will definitely use it again"
"Overall very good"
"Absolutely lovely guy, really accomodating and understanding even when we were a bit late! He was bang on time, car was pristine and made the journey both quick and comfortable. Couldn't reccomend him enough - a difficult journey made easy!"
"Excellent service"
"Please answer the phones! "
"Wonderful service! "
"Thank you for getting me to my wedding!! "
"driver on time and kind person"
"Very good service. We had booked a long journey way out of town, but they picked up on time and got us to our destination with no trouble at all. The return leg was also bang on time, and even picked up from a different location than I'd originally specified, with no quibble at all. Nice drivers both ways."
"good no problem."
"Everything went according to plan, the driver was very courteous and efficient on the outward journey. We had been told that the event would finish at 4pm and I communicated by text with the driver at that time. When we got to the arranged pick up point it was a different driver and minibus because the first had got stuck in traffic on the M25. That was real service and we had smooth and comfortable journey home. My only complaint was when I realised two weeks before that we would be too early at our destination and phoned to move the departure time back by 15 minutes, I was told there was a £10 administration fee. I don't think this was necessary on such a trip."
"Excellent service, excellent driver - can't fault it. We had a complicated three location drop off all perfectly executed. Brilliant!"
"On time, and a great driver."
"Very good drivers on time "
"goof"
"Superb service both ways. Highly recommend this service. "
"Very good service "
"The driver was really nice, the taxi was on time and very amenable to a time change for the return journey but the driving was a little erratic and had two or three of the passengers feeling quite travelsick!"
"Excellent service. Everything went without a hitch. Will recommend to friends & will use again on next visit. Love Brighton <3<3<3 Defo worth 5 Stars *****"
"I booked the cab to collect my mum from Worthing and drop her to me in Brighton..driver was very punctual and polite..helped my mum with her luggage..even carried it into my place of work..great service..thank you..would book again "
"Hassle free transfer from Heathrow to Watford and back for our family group. We can't say enough about our driver Alan - on time, great communication & very friendly. Highly recommended!"
"Really nice guy! Good communication during the night to arrange collection and was on time "
"Our flight arrived at Gatwick three hours late because of Air Transat delays and there were huge lineups at customs. I contacted our driver as soon as we arrived and she told me she had another pickup at Heathrow at 2 p.m. so she would have to leave us stranded (with a baby) if we didn't get through in time. She ended up taking us halfway to our destination and switching with another driver, but we were forced to pay an additional 50 pounds to get to our destination. We had no choice, since I was with my daughter and her exhausted baby. It was a horrendous experience for all of us. I trust you, or the taxi company, will reimburse me for the double fare."
"My only complaint would be that my event finished an hour early and I tried to contact the company to move the booking forward. It took a very long time to get through to the company by phone and kept ringing out."
"You need to answer when your customers are sending you an e mail. I have sent you 2 e mails before er went to Brighton but no answer."
"We are very disappointed with the service of your taxi company. Today at 6.30 we requested a taxi to Woldingham School. Booking reference: TC537AB5B20F6 We have several complaints. Taxi driver used wrong post code even though we specifically checked and inputted the right one. He initially stopped at a church and expected us to go there. Taxi driver didn't come to the post code so stopped in a petrol station about 6 minutes from the pick up point. We had suitcases so it was an inconvenience, especially as the location was just down the road as he directed him. When we arrived driver wasn’t in the taxi he was in the petrol station store. As we got in he complained that we had given him the wrong post code althought we checked and clearly did not. His phone was running out of battery even though that was his source of Sat Nav. His tone was rude and as if we were to blame for the mistakes. Kept complaining that he ‘wasn’t from around here’. When we reached Caterham he asked us to type in the postcode on his phone, didn't even bother to ask us so he could do it. Complained about how long the driveway to the school was, slowed down as if he was refusing to drive any further even though the drop off point was mere minutes away"
"n/a"
"Excellent, driver was very helpful and ensured I was at the correct hotel, and helped me with my luggage "
"My dad died on 27th Feb so on 28th Feb first thing we telephoned to amend the booking date which was the 3rd March. We were asked to send an email which we did confirming this. The booking was a £230 fare, and the company refused to amend the booking and took the full fare from my card and still sent a mini bus on the 3rd despite knowing my father had died. "
"Really good taxiwoman, really nice"
"excellend all round service"
"Arrived ahead of schedule good pleasant driver who got us to Gatwick without a hitch."
"Booked taxi while abroad, Pickup in UK was on time and everything went smoothly."
"On time. Friendly driver"
"Driver went to the wrong pick up."
"I'm very happy with the service thanks "
"ver"
"Driver contact me 1 day before the booked date to introduce himself and clarify the distinction. Overall well organised service"
"Slightly worrying when we didn’t receive any follow up confirmation emails with details of the taxi and driver etc. However called up the morning of the booking and spoke to a really nice man and he confirmed it all on the phone. We also changed the pick up location on the night as we changed places and they were very accommodating. The driver also dropped us all home when we only booked one drop off. Thank you very much, will book again! "
"Ferry delayed into Newhaven. Initially disappointed by lack of response to desperate phone calls, but eventual voice mail was excellent (This man should give courses on phone technique). Driver friendly and re-assuring despite late hour and horrible weather."
"Exceptional service, Boxing Day, 12 seater minibus, even received a txt at 1am to inform me that there had been a luggage item left in board and prompt return was organised the following day. Honest, genuine, friendly service and the driver was fantastic. Took great care of my Christmas guests! Many thanks I will be using his service again. "
"My friend Mel booked a taxi for 10 of us to go to our work Christmas party. The taxi didn't show up on the night-the operator told us they had cancelled the taxi and EMAILED Mel that morning to let her know. You had her phone number. It was a Friday night before Christmas so we were unable to get another taxi. A TELEPHONE CALL and NOT an email would be the sensible and courteous way to contact us. If we had known we could have had a chance that day to find another taxi. Will never use again."
"Driver was slightly delayed due to traffic but got us too our destination in plenty of time and was there again on time to pick us all up."
"Very friendly and courteous driver with clean and comfortable car."
"My Eurostar was delayed by over 1h and I tried calling the number indicated in the booking reference to warn the driver - I was on hold for over 15 minutes and never got through to anyone! This was frustrating as I was on mobile roaming and had no idea if my driver would know to wait for me. In the end he called and all was fine as he agreed to wait for me (perfect drive - 5 stars) but I hope you will do something about the phone lines as this has really put me off using the company again or recommending it to others. "
"Excellent service, I will use it again"
"Expensive - and the SMS charge is an unnecessary hidden cost - but the service was excellent."
"It was ok, did what we needed"
"Cheeky. I needed to cancel the trip within 2 minutes of booking it, due to an error in stop sequence. Long before it was confirmed. I then rebooked the trip correctly. You still charged me nearly full price. Trying to contact you by phone was not possible, as you simply do not answer. I can (and will) only warn people of your service."
" n"
"Our driver was on time but we were TOTALLY ripped off with the price of this service. I booked on-line for the convenience but we paid OVER THREE times the going rate for this journey. I would never use this service again"
"First time used, fantastic timing and a very professional driver"
"Wayne was very polite, friendly driver. Great vehicle, he was early waiting for us. Thanks "
"Lovely driver, excellent service and on time, what more can you ask for! "
"Quick, easy service , price was brilliant ...really friendly drivers ! Will be using u guys again ! Thank you "
"All well on time to take our group of students back to Stansted, for their flight back to Billund, Denmark. Thankyou for your very cost effective services.. David Wiseman, Manager, Internship in Brighton"
"The taxi was on time and the driver was extremely friendly "
"Excellent service"
"Brilliant. Prompt friendly driver. Thanks"
"Friendly driver, immaculate high end car. Very good"
"Friendly reliable service.would definitely recommend, and use again"
"Nice jovial driver who helped with our heavy luggage"
"V ery patient driver as we kept him waiting.Very courteous too."
"Phenomenal service. Would highly recommend. We used the service for pick up at heathrow for a group of 7, and teturn for a group of four. Will definitely use again. "
"Very professional, pleasant and excellent clean and comfortable Mini bus. Highly recommend."
"polite driver and on time. Very good "
"On arrival there was supposed to be a meet & greet at Gatwick Airport but this did not happen. When the driver was not present I called the nominated taxi company but just got an answer machine. The driver then called my mobile and told us to meet him in the car park. On the return journey I called Taxicode with a request to put back the pick up time by 30 minutes. I was advised that this would cost £10 and that the change would be confirmed to me with a call back in 5 minutes. No call back was received and I therefore assumed change was not possible. I therefore rushed to meet the original pick up time to find that the pick up had been intfact put back."
"Very efficient drivers and both on time."
"Taxi arrived on time Driver was great. Happy to help load all the luggage and very sociable. Thanks for making my day. "
"Driver was brilliant and on time. Also didn't mind making a few last minute amendments to the journey. Would definitely use again. "
"Perfect service, no complaints."
"The driver was great and friendly. The booking system was a bit shambolic and none of the phone numbers on the confirmation email worked. "
"Driver is fine but I have problem with the previous booking. My booking was cancled by operator which I could not understand why? I also cannot reach that operator both by email or phone."
"the journey that was booked months in advance, was cancelled the day before."
"Worked as we expected. Pleasant driver."
"It was fantastic got us home safely and reasonably quick "
"The driver was fantastic, every one impressed with mini bus and your service was great, I would certainly use your site again."
"Very nice car, arrived on time, and the driver was very helpful. "
"Nice drivers, waiting at exact places and also called to confirm "
"A confirmation text with a number for the driver is the only thing I would suggest. Other than that no complaints at all. I will use again."
"One time and very friendly and helpful driver. "
"Although I gave a time, I also gave a flight number. My flight came in 40 minutes early and I had to wait around an hour for my taxi. This was though only 10 minutes after my original time. The taxi driver was superb. Very talkative and my children and I felt very relaxed in his company. "
"Drivers were friendly, on time and helpful"
"Driver was polite, on time and drove extremely well. The taxi was clean and comfortable. We were very pleased with the service provided and will definitely use this service again."
"V good service "
"On the outward trip the driver was on time, but he was swearing out loud and moaning about the traffic on the journey. He then failed to pick us up for our return trip. He never made contact with anyone and when we finally got through to him he was rude and told us we had to find him but he gave no helpful indications as to where he was waiting. After trying several times to contact the taxi company (they never answered) we were told through taxi code that the driver had left, this left 9 of us stranded in Chelmsford with heavy bags. We then have to each pay £30 to get home. I will be complaining and asking for a refund or be reimbursed for our extra cost to get us home. Rubbish service from a really rude old man. "
"Great, thanks "
"Great journey both ways Good drivers Good company "
"Awful. Return cab never showed up. Outward cab was late. Have complained. "
"Driver very friendly. Journey time a little longer than expected."
"Great service, Matt our driver was right on time & took us straight home in his brand new minibus! Would definitely use again!"
"Both drivers were friendly, punctual and efficient. Overall, a pleasurable and hassle-free experience."
"Hi , overall service excellent will be using your service the next time we require transport. "
"We had a fantastic time with your drivers, willing to do above and more, they were very polite and helpful, thank you"
"Driver was extremely friendly, patient and helpful. Will definitely use them again!"
"Driver was excellent and very friendly. Will definitely book with this company again."
"Really good service and very friendly taxi driver. Brilliant service overall "
"Pickup from home - driver arrived early. Pickup from airport - driver contacted us by text message to let him know when we passed through baggage collection, then phoned me to confirm pickup point. Very please with the service and will definitely use again. John"
"Prompt, polite and helpful. Just what I want from a taxi service."
"Very good experience"
"Everything great! Thank you lot!"
"Drivers on time - very polite and helpful loading luggage - excellent communication when arrived home about where to meet . Will definitely use again ."
"Great experience all round. Driver was early, accomodating, friendly and made the start to our holiday relaxing and easy. Thank you."
"Chose the 6 saloon option and got the 2 minivans instead. Not bad at all, but would have been great to know in advance. Drivers were great."
"Landed at Gatwick airport to a txt from driver saying he had been called to another job and was going to be 2hr 15 mins late to pick us up, this was unacceptable so we cancelled and had to pay for an expensive airport taxi home. Will be complaining and expecting a full refund. "
"Very pleased with punctuality, pleasant driver and overall journey."
"x"
"Very good for a very good price! Very impressed with the driver in return very friendly and helpful "
"Excellent service & definitely value for money. We will certainly be using them again."
"All to plan"
"Everything was excellent! The driver, Mat, was lovely. Will use service again."
"The driver was very punctual friendly and helpful. A careful driver too. "
"Everything went smoothly. Friendly driver"
"Really accommodating, efficient driver - would book again "
"Really friendly driver who had terrible weather to drive us in, but got us to the airport in good time safely. The return was also spot on with him waiting with a smile at arrivals and being helpful with luggage etc. Would definitely recommend this service and use again A☆"
"driver on collection did not meet us at arrivals as arranged and paid for - dissapointing"
"Clear booking confirmation, car on time, driver excellent. A great service. "
"Was on time both journeys very chatty and a top man "
"Great friendly driver, arrived ahead of time and called me Unfortunately I missed his call and his number didnt come up so couldnt call him back - and then couldnt get through on the office telephone number which was frustrating. Driver called back and I was able to confirm where I'd meet him. Traffic was bad on journey, but he took an alternative route and kept me informed. Great experience overall "
" I think the confirmation of the booking could of been quicker, it took nearly 6 hours before I received a confirmation. But the driver from Brighton Taxi's was fantastic and I highly recommend "
"The taxi wasn't there, I had a train and I went on foot at the station! I want a refund "
"Alan, was absolutely brilliant and couldn't have been nicer. Fantastic service. Thank You. X"
"Good overall experience. Driver was on time - I was not. Got to Newhaven in good time and he was helpful loading and unloading all my family and bags. The van itself has seen better days though."
"driver was early and helpfull"
"Driver arrived early, texted us she was at the pick up point. She was charming, considerate and helpful, but above all, drove very smoothly."
"Very good apart from driver was given incorrect mobile number. I have checked to make sure it was not my error which it was not."
"Driver texted 15minutes before pick to inform us that vehicle had broken down Leaving us to frantically find another taxi company to get us to Gatwick airport for our flight No further communication to check we were ok and no apology Very disappointing "
"Only heard positive comments from the passengers."
"Can't make any comments before the journey, later then:)"
"Very helpful driver her who called when he was,stuck in traffic to warn us he'd be 5 minutes late! Good price for the service. "
"Good journey but being 1 hour late was a total shocker for our plans. "
"Our driver was fantastic and went above and beyond our expectation. "
"On time, great service, no complaints "
"excellent"
"He helped me carrying all my bags!"
"Excellent service and very helpful driver. Will use again"
"I would most def use your company again, the car turned up five minutes before time, driver was pleasant and polite. Will recommend your services to others "
"Taxi arrived on time, both journeys. Very likeable drivers. Excellent service "
"No problem, the driver was perfect !"
"Very good service, minibus was easy to book over the phone, customer service excellent. On time there and back. Very happy. "
"Amazing experience. Our driver was brilliant- very accommodating and great fun to chat to. Highly recommend "
"Easy online system. The driver found was fantastic. Would use again."
"Really good service arrived early for initial pick up, phoned to let us know he would be delayed 15min for return journey which was not a problem. Would use again Thanks"
"I am soory to say that I am having trouble confirmimg my booking. I see that I have paid for the hire but I have not recieved the booking appiontment. What is wrong."
"Driver was really friendly and helpful "
"Very pleased."
"It was a very good trip the driver was early for both journeys. The driver Matt was friendly and the journey both ways was excellent. Overall would use the system again."
"First class - taxi driver phoned to confirm where he would pick us up once we got off the train. Friendly driver - would use again "
"Matt was incredible! Total gentleman and legend, incredibly patient and amazing personality! 11/10"
"Absolutely brilliant service. Friendly, helpful and totally on time. Would definitely use again. Thank you. "
"We were a party of ten. Couldn't have been easier to book; I chose the least expensive. Pickup times were spot on. The driver was very professional, courteous and friendly. I'd recommend them without hesitation. "
"Thank you very much for a very good and friendly service!"
"Loved our driver.. Allan the ledge! "
"Very friendly and good "
"can't remember his name, but the driver was really friendly! can't fault it at all!! "
"Great driver - really friendly and drive well"
"Mark was more than helpful, and made the journey a delight."
"Excellent service. Went the extra mile. We found the driver very helpful and pleasant. "
"n/a"
"Very friendly Driver, would recommend him and your company, and will use again in June 2017"
"Very personal could not have been any better"
"Really great driver. Prompt and on time. Safe and comfortable. Thank you! "
"Easy and reliable ... I would definitely use again. "
"Driver turned up in good time - thank you. Because this was the first time we used this site to book a taxi, we were slightly anxious until the moment taxi arrived to pick us up. Telephone number we were given had only recorded message, so we could not contact you by phone."
" I have given it 5 star because of above. I felt however it was expensive as the return journey later with another company was £6 cheaper your comments to me would be appreciated Thank you"
"Best driver ever! What a nice man. He made our journey a pleasure."
"Good communication, nice driver, extremely punctual. Will always use!"
"Really good, on time and pleasant journey "
"Pasquale was a great driver. WIll use again. OW"
"I was extremely pleased with the service. My driver was on time, chatty, pleasant and very helpful. I booked a number of trips through my stay in Brighton and it was nice to have the same driver turn up every time. "
"My lovely driver (I didn't catch her name apologies!) was lovely and friendly and efficient. I will definitely be using this firm again. Thank you! Hannah "
"It was good!"
"Our driver, Andy, was fantastic. His commication and manner was very professional. I will definitely use you again- thanks to a Andy. "
"Great service"
"Very good on time and polite driver"
"So happy to have had an easy journey today. Great driver, couldn't have been more helpful, lovely guy. Taxi was on time and return journey was easy too."
"On time - excellent driver - will use again"
"Really good service. Taxi was on time (early) and driver was great. Highly recommended "
"Professional service, thanks."
"Happy with prompt service . Driver was on time I got to my destination without any problems , driver was friendly and polite , helped with bags. Very useful website easy to understand and use . Provided plenty of info and options would definitely recommend to friends and family to use taxicode.com."
"Happy with prompt service . Driver was on time I got to my destination without any problems , driver was friendly and polite , helped with bags. Very useful website easy to understand and use . Provided plenty of info and options would definitely recommend to friends and family to use taxicode.com."
"all ok - flight was cancelled but did their best to try to get information"
"five stars over all."
"Fantastic service, caring and courteous driver. Highly recommended "
"Excellent service, very prompt driver and accommodated our needs as a group. Would recommend."
"apart from the fact that I paid for an sms confirmation which I did not get it was first rate with a delightful driver."
"A gaggle of girlies in Brighton for the weekend and these guys could not have been more helpful or professional. Even after we used their easy peasy online booking system and booked the wrong day (doh!) They swapped it over without issue and we're very reliable. We had courtesy phone calls from a lovely guy in the office and our driver was lovely and personable too. Recommended. "
"The driver was very friendly and chatted with us the whole way. He got us there quickly and smoothly. I would definitely hire him again."
"Taxi arrived about 15 minutes later than booked, but I had been advised earlier that it might be slightly late. Friendly, helpful driver. Straightforward journey. Will definitely use the company again."
"Very nice driver, he was on time, the trip was quick and everything good!! 5 stars!"
"Punctual arrival. Friendly and safe driver. Arrived at destination in good time."
"All great, thanks"
"Driver was on time and very friendly. Couldn't have been any better overall."
"On time, friendly, efficient...my first journey with you will turn me into a regular customer!"
"excellent service, would recommend"
"On time, lovely driver Pasqual. Very successful evening and we will use this again. Thank you"
"Pre-booked taxi for 11am after numerous phone calls taxi turned up at 11.26 ! Consequently my daughter was late for her exam. Unreliable service particularly when it rains ! "
"Totally brilliant Service, Would highly recommend"
"Pre-booked taxi for 11am after numerous phone calls taxi turned up at 11.26 ! Consequently my daughter was late for her exam. Unreliable service particularly when it rains ! "
"I received an excellent service. Thank you."
"efficient as usual "
"Driver was excellent!"
"Taxi Never Showed Up "
"Very pleased with service"
"All round great service and will use you again."
"Excellent service David was a great driver,kept us entertained on the journey home. Really cheered us up when we were sad from leaving our holiday"
"Dear Taxicode, Though I do not know if this will reach the right taxiservice/company, I would like to thank the service and the awesome cabdriver. Me and my partner had a great drive to Hästings and wonderful chat. We will definitely use your services again. If you could see to it that this message reaches the right company, I would be delighted. Thanks in advance, Wayne & Marco"
"Everything went perfectly well for us, even though disembarking from the late-night ferry took longer than we'd expected. The driver was all ready for us, the ride was great and the service was fantastic. "
"Very easy to book. Confirmation didn't come through so a few days later I made a brief phone call and the man I spoke to promised to sort it asap. True to his word I had confirmation within half an hour. The taxi driver phoned me on the day to confirm time and details. He was the most helpful taxi driver I have ever come across and said if we found ourselves in a different area after our bar crawl to let him know and he would come and meet us elsewhere. He stayed in touch throughout the evening to confirm we still wanted collecting etc. We met him on time and had a friendly drive home where he put up with our drunken banter very amicably! Brilliant price and brilliant service. Would definitely use again and have recommended to friends. Thank you very much for getting a group of hens back home safely!! "
"Thankyou for a smooth journey. Friendly driver , who knew exactly where he was going, although did ask me if I was going to pay, when it had already been paid for ! All sorted though and wasn`t a major deal. Will definetley use again . Many thanks "
"Easiest booking ever. Driver was on time and delivered as asked. Minibus was dated but was fine for what we needed. "
"Excellent service. Highly recommended."
"Excellent Service really helped me out."
"Lovely driver for both journeys. Very friendly and reliable. "
"You took payment twice. I did not get an acknowledgement the 1st time so i did it again when I logged in it only showed 1 taxi for that time and place. I even told the guy on the phone"
"Great"
"Very happy with company on time "
"good"
"Excellent time keeping - very friendly and considerate Vehicle roomy and comfortable for 4 people."
"Our driver on Saturday was perfect. On time, good attitude, safe driver and all round nice guy. Ensured everybody got home safely. Would definitely recommend. "
"Excellent - even though train delayed taxi company was in touch and waited. Thank you so much! Really impressed"
"Driver was a little early and didn't mind waiting for us. Great service."
"Very happy with the service you provided, cannot think of any negatives. Thank you."
"Excellent service and well priced. Friendly and professional driver. Thoroughly recommended."
"Due to traffic issues on the roads, the event we were running started late so during the evening I called and texted the driver (using the details sent to me in advance of the trip by Taxicode) as we needed to delay our pick up time by an hour. It turns out that the details Taxicode had sent me were not correct (wrong driver, so wrong number) and none of messages had therefore been received. Eventually, the right driver called me - but had been waiting for us not knowing where we were and had to leave for another job. We therefore lost the ability to reorganise our pick up - and had to pay again for new taxis that we had to order locally - leaving us £130 out of pocket. Please can someone contact me to arrange a refund as this was a Taxicode error in sending me the wrong contact details for the driver."
"Arrived on time and navigated difficult traffic situation (there had been a crash on route) to get us to our destination ASAP) "
"Excellent service. Good communication, nice vehicle, nice ride. Much appreciated"
"The driver was on time "
"Wonderful service!!"
"Excellent service from both journeys Drivers and vehicles Thank you"
"Great driver and sure I will book again. "
"Really enjoyable driver experience, and he got us to our destination without any major issues."
"Great service. All booked and confirmed online. On time and a very friendly driver. Thankyou!"
"Sol was on time. Very friendly driver making our journey very pleasant to the wedding venue."
"Sol was mice friendly driver,on time and we had a very pleasant journey to our wedding venue."
"everything was great"
"We gave a tip to the driver"
"Chris was great"
"Really impressed with the service, thank you! "
"He was good at communicating with me. Very friendly driver"
"Excellent efficient service"
"Excellent service "
"Chris the driver was in Shoreham early and contacted me to say he can collect me early which is what he did. No complaints regarding his personality or driving."
"Great service. Thank you. "
"The driver was with us in plenty of time. He was kind and friendly and we appreciated it. His customer care was excellent"
"Great service"
"Very friendly and nice driver. "
"Great! Just a little expensive"
"Very good"
"I left a tip for the driver after leaving the car."
"Friendly and reliable - I was very happy with the service."
"Extremely positive experience all round. Would very happily use the service again."
"Excellent "
"Very good service, thank you vety much!"
"Thank you very much for the great services. Hope to see you next time again."
"I ordered 2 x 16 seater mini buses to go to Brighton. They were both on time, reasonably priced and no issues."
"No issues, on time. Thank you"
"I already gave a tip"
"John was very friendly and we were on time there and back"
"N/A"
"Lovely driver. Friendly and excellent driving."
"Very competent driver."
"The driver was on time, and very friendly and helpful."
"On time and very accommodating "
"It was great!!"
"."
"Lovely driver and great service!"
"Excellent service I can not recommend enough"
"Cancelled and changed arrangements.so paid with no refund. Friends used the company to get to the venue. 12 minute journey took 45 minutes. Not prepared to trust your company. "
"Great driver, couldn't ask for better!"
"Good service. A bit pricey but I left the booking fairly late. "
"Driver was on time for pickup and got me to my destination on time. Excellent service. I gave my driver a tip on arrival at my destination"
"Everything was spot on "
"Excellent Service"
"Brilliant. Excellent driver and great company. Thank you Andy, I would love to leave a tip, but Andy will know why."
"Excellent service."
"Driver was so sweet to put up with us and ate singing "
"Excellent!"
"Nicest driver I've ever had!"
"The 8 seater was clean and comfortable. The driver was on time. He was polite and made the journey home very nice. I would use this company again."
"Great service. Thanks "
"famtastic driver, great chat"
"Andy looked after my mum in law really well. "
"Driver was excellent on time polite and helped make our day very special. I would highly recommend him for any job very professional. "
"This was a terrible way to book. My train ran late and I tried 6 different numbers to call the company - and yet none of the booking information you gave me was accurate, the actual taxi company and driver name was not provided. I'm going to avoid this in future."
"Great service, Thank you. "
"Excellent driver, really kind and went out of his way to make it great for us. Would definitely recomend and book again. Thank you so much"
"Great thanks. On time good vehicle "
"Thanks — driver was excellent"
"Bob was a legend, made me smile and gave me pure pearls of wisdom. Big up on Bob"
"Driver was first class, very accommodating to the groups requirements Credit to he’s profession"
"Fanatic and straight forward booking system Driver was very polite and on time "
"My family(6) with luggage were picked up at the agreed time and dropped off at the Airport after a very comfortable journey. On the return I was contacted on landing (2am) and then after clearing passport control and picking up our luggage we're meet as agreed and safely taken home.Thank you for your excellent service. Keith "
"Great service. Driver contacted me by text a few hours before pickup and arrived on time. Modern well presented vehicle. "
"Driver was great!"
"Excellent and friendly driver, came to pick us up early on request. "
"Brilliant excellent service thank you"
"Excellent service - punctual, helpful and friendly. Very pleased with our driver."
"The driver was friendly and very punctual."
"James was excellent! Very friendly and helpful! Thank you."
"The entire experience with our driver went very smoothly. No complaints whatsoever! He even stopped by a gas station so we can get refreshments late into the night. Very good time!"
"Driver was on time, made it easy to find him in the goodwood car park chaos "
"Our driver was fantastic couldn't recommend Alan enough . Thank you"
"Super!!!"
"Jason was on time and we had some great conversations as we headed to the airport! Keep up the good work"
"Great service thanks "
"Nothing went rong. Our driver contact my throw phone and was wating outside. "
"When hiring a car and driver of this class, you expect everything to go smoothly, and it did."
"Sol was amazing, got us safely there and back. A flexible and professional. Thank you"
"Excellent!"
"Driver was extremely friendly and got us to our destination quickly. Would recommend"
"fantastic driver, so helpful"
"Great service, on-time, comfortable vehicle"
"If the trip is described as being in a Mercedes E-Class it really should be in one or the alternative given to the client to choose. In this instance a sedan was replaced with a van or people carrier. Nice but hardly a like for like change. "
"Our driver was amazing!! He taught us the history of Brighton. Highly entertaining!!"
"bb"
"The driver was fantastic, not only helped us back in SO much event stuff but was patient and understanding during the whole process!"
"Thank you so much! Great service :)"
"Excellent "
"Sol was fantastic will definitely use him again "
"Very friendly, helpful driver"
"Turned up early and the journey went smoothly, would recommend the company"
"Very helpful and pleasant."
"Fantastic trip"
"All fine - thank you "
"First time I had used this service. Would use again. But I didn't get the sms details to my phone."
"Thanks !"
"Very good service "
"Thanks "
"five stars service "
"Easy to book, taxi driver was prompt, car was clean and journey was good. The only thing is the communication from Taxi Code was tricky as you’re not able to call. Once journey was confirmed the day before all was well."
"Fantastic service, the driver was very polite and arrived on time. Would definitely use the service again. "
"I cancelled my booking because I was charged nearly 10x the quoted price. I still haven’t received my refund. Please repay the money you have stolen "
"Lovely driver, easy experience!"
"reliable "
"Driver called and texted and met us right outside of the customs exit. Was patient as we waited ages for luggage and didn't rush us. Great service."
"Nothing wrong at all. We were aware that we would be met outside the terminal and the driver communicated with us very well and there were no problems! He was friendly polite and helpful as was the driver on the outward journey! Tips already given to drivers personally! "
"Excellent bloke very helpful will be using Brighton mini buss company in the future thank you for a brilliant journey "
"The first driver in particular was wonderful "
"The service provided by the taxi company (Conections UK) was excellent. The service provide by taxicode was bad. 1) Very difficult to contact taxicode by phone. 2) Provided the name of a non-existent taxi company instead of the actual one. Had to make several calls to find name of actual company. 3) Excessive penalty for cancelling booking - should not be more than deposit."
"Andy was a brilliant driver. Clean car and even helped remember the wedding flowers when we forgot them. Plus he did a slight detour to drop the bride and groom off at their hotel after their taxi didn't arrive. Saved the day!! "
"Great driver and coach. "
"Driver was not there on arrival. We want a full refund."
"John and all at Brighton Taxi Co looked after us very well."
"Driver was prompt and courteous. Called to let me know he’ll be a little early and will wait. Excellent, smooth drive after a long night."
"Excellent journey, driver was very helpful loading and unloading."
"16 passenge bus on time. Friendly, safe driver"
"Jake was on time and text me to let me know he was there but was happy to wait if we needed! Very polite and quick, thanks! "
"The driver made contact with me upon arrival at Gatwick. The driver was pleasant and friendly. He was early which was was good as it meant we were not hanging around at Gatwick. The mini bus had air conditioning and the journey was quick. All in all a good experience."
"i gave the driver a tip, excellent service"
"Friendly driver, patient while we checked we had everything."
"Both drivers delightful. Journey out just fine. Return journey unfortunately began half an hour late, which was difficult for 8 very tired people. However, this was not our driver's fault, and he did all he could to make up for it. If we have a future need, will certainly try Taxicode again"
"Driver was a very friendly,professional chap and we ended up getting a vehicle upgrade as well"
"Our driver was great. I would leave a tip but the price of the fare was already very high. "
"He was later than the requested time, but not too bad and it was all ok. I gave a cash tip."
"Driver was in time and he also stopped so we could purchase some food and drink before the long drive . Friendly and nice man. "
"I got a message on the 7th of July at 12:29 from Brighton Hove Taxi Co: We can not cover this booking as we have 2 drives off with Covid. I tried to phone, sent SMS, and left several voice mails but no response. In short, as this was the day before I had to book another taxi. Hence I want you to refund me the cost of that taxi £ 349,00. Documentation can be provided by e-mail. I am looking forward to hearing from you. Best regards Bjørn Mørck "
"Was on time and helpful with luggage."
"Our driver was excellent and the service was fab!"
"Great friendly service but a bit expensive "
"Very polite and helpful! Was on time and very understanding when our flight was delayed "
"Thanks. Driver was very kind and assisted us in everything we needed. "
"Excellent"
"Very professional services."
"Very satisfactory"
"Would use again, but wasn't happy about paying £10.00 extra for 7 drop offs. Customers should be made aware before making the bookings."
"Had booked a 24 seater but 2 smaller vehicles were sent instead, one was quite late on both journeys. "
"Great ride and driver"
"Very professional and friendly driver. Showed up on time for both legs of the journey. "
"Excellent service!"
"Great ride"
"Very good service - very impressed by the driver."
"Both drivers were faultless and very reliable. Great service would recommend "
"Fine"
"Driver was punctual, and met us in the right place, and kept an eye on the delay time so there was no waiting charge = all good, thanks!"
"Another fantastic experience. The driver was very helpful and kind. I would definitely recommend Brighton & Hove taxis and will definitely use again."
"Very good service "
"Great service"
"Good experience"
"Personally, I was impressed with his attitude. He was always concern to ensure he doesn't keep us waiting. 100%"
"Clean and comfortable minibus, good communication, adaptable planning, good service overall"
"The driver arrived 20 minutes late to collect us. I phoned twice with no answer. He claimed that he had been driving around the estate for 20 minutes trying to find my house- the estate is very small and we are on Google maps so I find this hard to believe. The taxi was for my wedding so being so late affected the entire day. He was very rude to the passengers and did not know where he was going- blaming them for not telling him where to go!! It was not my bridesmaids job to give directions for the entire journey. Awful service and awful attitude. Would never recommend and will never use again."
"The driver arrived 20 minutes late to collect us. I phoned twice with no answer. He claimed that he had been driving around the estate for 20 minutes trying to find my house- the estate is very small and we are on Google maps so I find this hard to believe. The taxi was for my wedding so being so late affected the entire day. He was very rude to the passengers and did not know where he was going- blaming them for not telling him where to go!! It was not my bridesmaids job to give directions for the entire journey. Awful service and awful attitude. Would never recommend and will never use again."
"Arrived 10 mins early for a 0330 pick up. No problems at all. "
"Would recommend and use again"
"Got home safe and on time but the driver was rude and hostile towards us. "
"Got home safe and on time but the driver was rude and hostile towards us. "
"perfect service !"
"Excellent"
"Nothing"
"Thank you for you service, communication was excellent, the service was very punctual and the driver helpful and friendly, all in all a brilliant service."
"Very well organised on time nice and clean bus very nice driver which we gave a tip too , will definitely recommend you and will be booking you up again many thsnks "
"Our driver Gavin was amazing and a credit to the business - he was so patient, friendly and professional. We got stuck in standstill traffic for 4 hours so the journey down took 10 hours and he was amazing throughout! We would like to say a big thank you to him! "
"Good experience. Nice driver (Gavin) Would definitely recommend."
"Great friendly personal service and very punctual , thank you"
"Excellent service. On time and very pleasant drivers. Highly recommend "
"There was a little confusion with pick up time but it’s not our driver’s fault. He was an amazing host! Cash tip. "
"Good service "
"Driving was horrible on both journey, driver was an hour late to pick us up from Somerset which cost me £200 extra to stay in the accommodation as check out was 10am. He didn't contact me to notify me of lateness I had to ring him and he didn't pick up them call taxicode and Brighton to get ahold of the driver who was still 40mins away at the time."
"Great friendly driver. Great communication, exactly what you’d want. "
"Both drivers were polite and on time. Helpful with our luggage and drive safely. Would definitely recommend them and use again."
"Our driver was extremely friendly and will most definitely use your company in the future"
"Reliable. "
"Driver was on time and with a really lovely pleasant manner Thank you"
"Absolutely furious turns up over an hour late resulting in 13 of us missing our flights I've emailed and had no reply I want my money back and compensated for the money we're going to have to spend to get new flights back to Aberdeen Absolutely disgusted with this company and how we've been treated after spending £347.50 on a return trip I expect and immediate reply "
"Absolutely furious turns up over an hour late resulting in 13 of us missing our flights I've emailed and had no reply I want my money back and compensated for the money we're going to have to spend to get new flights back to Aberdeen Absolutely disgusted with this company and how we've been treated after spending £347.50 on a return trip I expect and immediate reply "
"1st class service "
"Thank you very much for your service!!!"
"excellent friendly driver."
"The driver was kind and helpful. "
"I was really worried as I have never used this app before . It was fantastic . Great communication and service was excellent 👏. "
"Thank you for your excellent service. The car was very clean and your driver was very pleasant and helpful. Thank you for decorating your car with the ribbon to make the occasion special. I will recommend you to my friends and family"
"Everything went well oiled. Thanks for the professional service. "
"Very professional"
"Good communication, polite driver!"
"Good"
"Excellent "
"A very nice and friendly driver. I was disappointed not to have any SMS confirmation, having paid for it. "
"All good"
"Very good"
"James , our driver was punctual, very professional and the vehicle was clean and smart. All worked very well , thank you I would use this service again and recommend to others."
"Driver was great and contacted me before arrival to let me know he was on his way. The journey was uneventful, which is exactly what you want."
"The driver took me through an alternative route due to roadworks in Lewes and thanks to him I got to see Glyndebourne Opera House along the way."
"Driver was excellent considering very foggy conditions. "
"Very prompt arrival. Pleasant and courteous driver The whole party felt safe"
"No problems"
"Very courteous and pleasant driver. Cannot fault the service. Arrived 5 Minutes early. Superb. WIll thoroughly recommend this to everyone."
"Great service. It would be nice to receive car registration number by text."
"very good x"
"Dude wawa good bloke, and the minibus was comfortable"
"Lovely driver and very prompt "
"👍🏻"
"Andy was great"
"A really lovely experience! Well worth the expense."
"All good "
"Nothing to comment "
"really lovely drivers and super fast trip!!"
"Highly recommend this cab company. Had a fairly complicated journey with a late night pick up, our driver James was brilliant. Clean, comfortable minibus and everything worked a treat - great communication too. "
"very good"
"Amazing service. Very friendly, efficient and comfortable ride. Really nice after long flight. Will use again :-)"
"A very pleasant experience - Andy was amusing, on time and helpful. "
"Lee was an absolute legend. Waited patiently for us while we sorted ourselves out (it was 3.15 in the morning!) and drove us back no fuss and was a pleasure to talk to."
"The driver was on time and we all got home successfully. My wife left her blue handbag in the bus we are just waiting to find out if it is still there. Otherwise it was a good experience. Thank you. "
"Excellent driver. Very friendly and helpful."
"Arrived on time. Pleasant driver. Good job! "
"Excellent gave driver tip"
"Driver really friendly and helpful. "
"Absolute fantastic driver, no delays whatsoever. Thanks for making our trip memorable "
"Excellent pick up and vehicle, driver very friendly and accomodating."
"Driver very professional, friendly and helpful"
"The driver was excellent, on time and patient! I recommend him! Thanks again"
"Allan was by far the best taxi driver have ever had."
"Very good, price very expensive though, something to look at on ur behalf"
"Very smooth trip! Will use it again in the future "
"Great service "
"Our driver was very good ,courteous , very helpful !"
"Excellent service, really nice chap."
"Good driver, very friendly, helped with luggage."
"Our driver is so kind and helpful. Thank you."
"i love it"
"Very good"
"My driver arrived nice and early and waited for us all to get here, he came back and collected us all again him good time , very professional drive and nice driver "
"Only 15 minutes late, but we made it to the venue well on time, was very polite and was nice enough to stop a couple of times. He was there waiting ready for us when we got out aswell, and dropped everyone to their homes. Brilliant service 👍"
"Good correspondence, onetime and friendly"
"Andy was very friendly and helpful."
"there was an upgrade to an Executive car, which more than compensated for the late mention of the Gatwick Airport charging cost. The driver was early but was happy to wait until the scheduled time, he drove well, while engaging in an interesting conversation."
"Very pleasant and helpful driver"
"Although I made it clear I was disabled I was sent a people carrier that it was very difficult indeed for me to get into, with a high narrow step.Luckily the driver was very nice and helpful and actually went and bought a portable step for the journey home but I was very angry that he hadn't been told that I was disabled. i gave him a tip as I didnt think it was his fault."
"Ordered a coach so party traveled together. 2 minibuses turned up so are journeys were not as I had arranged. Contacted company with no response as I want an explanation & the upfront invoice reduced. Can I say drivers were first class, they arrived on time both ways & we’re good company. Ten out of ten for drivers, zero for the company unless they contact me.Andy woodcock"
"Excellent, the driver was very pleasant and chatty which was good as I was off to a hospital appointment Kept my mind off it a bit. Will use again"
"Great"
"Our driver was on time, friendly and had the child seats ready as requested. Great service, will definitely book again."
"It was a pleasant drive."
"Taxi on time, driver friendly."
"Great service."
"Very good indeed."
"Friendly driver, cheerful with helpful local knowledge. Arrived on time. "
"Brilliant service!"
"Our driver was incredible - went over and beyond for us. He helped me schlep luggage up a very steep and lengthy hill where vans could not travel, made sure I safely got into my Airbnb - this was in the middle of the night. A true gentleman! Our trip was seamless and with zero hiccups."
"Our driver was incredible - went over and beyond for us. He helped me schlep luggage up a very steep and lengthy hill where vans could not travel, made sure I safely got into my Airbnb - this was in the middle of the night. A true gentleman! Our trip was seamless and with zero hiccups."
"Both drivers were on time and very friendly. Vehicles were spotless. Really good service. Would definitely book again. "
"Our driver was great, he arrived early, but was happy to wait. He was friendly and the vehicle was spotless. Booking was very easy, an excellent service. Thank you"
"It was very kind."
"Arrived on time. Lovely driver for both trips. Slight amendment to booking well handled and quickly confirmed. Would definitely use again "
"Driver was polite and friendly and arrived with us in plenty of time and arrived at the destination in ample time as well."
"Perfectly on time, bigger than we had booked"
"Driver was very helpful and very good "
"People mover not saloon. Don’t matter but rather larger than necessary "
"Driver arrived early which was very helpful as we’d arrived earlier than planned . Very polite and helpful driver, and a very modern and clean minivan which meant the journey home was comfortable and very pleasant . Highly recommended! "
"Great service. Driver on time. Clean and comfortable vehicle. "
"Prompt service and easy to organise"
"Excellent service, changed booking several times without any complaints. Driver was punctual and friendly "
"The car arrived on time and looked amazing. The driver was friendly and professional. Would definitely use this service again."
"Andy was great!"
"ALTHOUGH THIS WAS A DIFFICULT LOCATION TO FIND, OUR DRIVER WAS ON TIME, COURTEOUS AND HELPFUL. REALLY RECOMMEND THIS DRIVER AND THANK YOU FOR MAKING THE BOOKING SO EAY TO MANAGE. WOULD HIGHLY RECOMMEND"
"Really good service"
"Really really pleasant trip .great driver and awesome people's person .highly recommended"
"Have already given tip"
"allan was a lovely driver, arrived on time. would definitely use again "
"Fantastic. Such an efficient, friendly service. Thank you!"
"Excellent experience all around. Driver was perfectly on time and so helpful getting the less able members of our party in to the minibus. "
"Really great driver"
"Our driver was incredibly patient with us as we loaded on and off our camping gear. He was chatty and friendly, even in some SERIOUS traffic.. all in all a great journey and made our trip so easy! "
"Our driver was incredibly patient with us as we loaded on and off our camping gear. He was chatty and friendly, even in some SERIOUS traffic.. all in all a great journey and made our trip so easy! "
"Our driver was incredibly patient with us as we loaded on and off our camping gear. He was chatty and friendly, even in some SERIOUS traffic.. all in all a great journey and made our trip so easy! "
"Driver was outstanding and everything went very well. He was very flexible and agreed to pick us up an hour early too. Very nice man - thank you."
"all good!"
"Driver called before pick up time to clarify pick up point. Very friendly and fun"
"Excellent service Friendly driver"
"Not sure, we met driver outside airport at an agreed point. "
"great personality and enjoyed the trip"
"Very happy with the service. Friendly helpful driver, on time and was flexible when we wanted to change our pick up time. "
"Very friendly and professional driver."
"The bus arrived and went before checking that everyone who had booked transport and got on the minibus. There were people expecting a seat on the minibus who missed there spot because the bus left so quickly. "
"The bus arrived and went before checking that everyone who had booked transport and got on the minibus. There were people expecting a seat on the minibus wh"
"Cancelling my previously booked ride at 9pm that night, then charging me £85! Will not be using you again!"
"Driver never showed up and you charged me. I called and called - no answer. left many messages to call me back. As far as I am concerned your company is a scam. That's 40 pounds you have scammed me out of. The right thing to do would be to refund me"
"Great service, and driver , very impressed "
"Excellent service "
"Excellent service "
"Fantastic!"
"Thanks very much excellent all around "
"Great service. Andy the driver was friendly and helpful "
"A really nice fella, a very enjoyable journey."
"James was bang on overall."
"Amazing service actually!!!"
"Very good "
"On time, clean, very good driver. Thank you "
"Fantastic service, driver was early and very friendly. Great communication throughout."
"Super friendly driver. On time and helped with my heavy bags. Would absolutely use him again."
"Absolutely disgraceful the rude driver left at 16 mins past, 1 min after we were supposed to get on and left 16 girls stranded alone in the middle of the Night in Brighton. Unbelievable then said we cannot get a refund as a guy we were with was rude which is ironic as we weren’t with any boys so, the driver assumed we were with someone else and due to this left us a abandoned. I am expecting a refund ASAP"
"Very friendly driver "
"Disappointing start to our hen party trip. No meet n greet and waited in blistering heat for an hour at Gatwick. Due to this I phoned to ensure this was not repeated on our return journey - which was booked for 1pm pick up. Just as well I did as you had it for 11am!! No issues with driver or minibus and he was tipped on both journeys. Flight numbers were provided so unsure of what went wrong at your end b"
"Disappointing start to our hen party trip. No meet n greet and waited in blistering heat for an hour at Gatwick. Due to this I phoned to ensure this was not repeated on our return journey - which was booked for 1pm pick up. Just as well I did as you had it for 11am!! No issues with driver or minibus and he was tipped on both journeys. Flight numbers were provided so unsure of what went wrong at your end b"
"Friendly, professional, easy going; top fellow Les. "
"The driver didnt arrive, so i called the taxi service and had to leave an answerphone message, very quick at getting back to me amd i was informed that they had tried to contact our driver but he wasnt answering his phone, but that they would get me another car to me, still had to wait until 22.30 before he arrived, the 2nd driver was amazing and very friendly"
"Our driver was on time and waiting for us on both occasions and was very friendly and polite. I would definitely use your service again. "
"Very good"
"Matt went above and beyond. Really appreciated. Have a great summer "
"Great service thanks "
"Great service thanks "
"Everything was EXCELLENT. Thank you to our delightful driver."
"Very nice guy."
"The taxi was ordered for Monday and came on Tuesday? I wasn’t able to get in contact with anyone from TAXICODE when trying to cancel the cab. Im also still waiting for my refund "
"Great service, friendly driver! And on time."
"Will use again"
"Great service thank you "
"Andy was great - thanks so much"
"Good service, friendly driver. Would recommend and use again. "
"Driver was brilliant. Service to book was easy and clear. Email I was sent had all the details I needed. Very pleased. Will definitely use taxicode again. "
"Great service"
" Na"
"Excellent service and driver. Very prompt, and willing to wait to my delay."
"Very very impressed with the service the car was very clean, the driver on time and very helpful and friendly. Would highly recommend. We gave a tip directly to the driver."
"Driver was very curtious at all times"
"Brilliant driver. Arrived bang on time. Top fella "
"Great easy online service"
"Excellent service, spacious van, kind driver"
"Perfect couldn't ask for better early and chatty "
"Amazing! "
"On time and friendly. "
"The driver failed to turn up! I would like a full refund of £69.50!"
"Our ride was wonderful. The driver was very friendly."
"Brilliant service, easy to book , good standard of mini bus and a very friendly helpful driver, "
"Andy is a very friendly guy."
"really quick and great communication"
"Really good service. Easy conversation with the driver. Highly recommend. "
"Alan was great! Really chatty and helpful!"
"Great experience. Matt was great! Thanks! "
"Our driver Andy was such a lovely guy even though I booked the wrong date and he had to come out twice. I cannot fault him at all and if I ever come back to Worthing I will definitely ask for him. I already tipped him that's why I'm not leaving another but he's worth every penny."
"Great driver and very friendly man. Thank you Andy! "
"I think Andy might have a better story!!"
"Thank you"
"Experience was perfect."
"The collection & journey were excellent but the booking process requires (in my opinion) more work, I spoke to 2 separate people at taxi code & neither were particularly helpful, they just answered the phone with “hello” which is not very professional. The taxi code process was new to me and I was unsure as the whether I had actually booked a taxi and the people at taxi code did not really seem to care and I was informed that if I wanted to cancel, that I would lose 90% of the money I paid which was is absolutely outrageous. I was told that it was in the terms and conditions which is not very helpful - overall admin customer service very poor"
" Allen arrived at 9.25 as requested in spite of a slight misdirection on the satnav, but he telephoned for confirmation of the position of the house which was close to where he had been directed. We had a good and pleasant journey with Allen and would certainly book him another time, particularly if we had a group of people travelling with us. "
"Great service!"
"Punctual and friendly. Taxi well ventilated. Driver made highly engaging conversation!"
"Allan was fantastic. Very professional and lovely clean car."
"My driver was early and rung the doorbell, waiting outside of the car for when we were ready. He was exceptionally helpful getting us in and out of the car, and was incredibly friendly and talkative which made our ride really pleasant. Plus, we got there in great time. Thank you!"
"Great"
"My driver Andy was very prompt and courteous, both journeys were exceptional. I would highly recommend. "
"first class"
"driver was professional and helpful"
"Was about 5 mins late, not too much of an issue. Otherwise enjoyable journey."
"My driver was on time & very pleasant. We chatted for most of the journey. "
"My driver Mat was on time, polite and respectful. I have nothing to complain."
"Driver was a little early, very friendly, thank you"
"Very good from booking to journey on Xmas day "
"Overall experience was very good, thank you"
"Lovely, courteous and helpful "
"Driver was early, very chatty and very easy going, all around a very pleasant experience. "
"Very good and friendly service, that suited our needs at a very anxious time."
"It was very nice to have a driver that relieved me and my wife's anxiety at visiting the Hospital for an operation, full marks for his approach."
"Great service thanks "
"Absolutly great. On time, friendly . Perfect. "
"Efficient, helpful and friendly."
"Superb service and driver"
"Excellent service. Driver, Alan a lovely, considerate uy, who took time to assist me (I am physically disabled). Would definitely use again and recommend to other people."
"Really accommodating and easy to book online"
"Really timely, was able to get me a little early for the trip back which was helpful!"
"I booked a return journey. Both drivers arrived on time were helpful and courteous. The cars were lovely the drive being smooth and relaxing."
"Driver was on time, friendly and very helpful. Vehicle was in fact larger than requested."
"Very friendly and efficient. Excellent timings also."
"Excellent service"
"The driver was using a coach so was delayed by GWK security from being allowed to enter the pick-up area"
"Driver was fantastic Accommodating. Made the two hour journey pleasant."
"Our plane was delayed because of the adverse weather in Tromso, and also the strong winds back to Gatwick. The driver was directed to the coach park, left me a message as to where he was waiting, and told me to ask the chap in the yellow jacket to contact the coach park. It was very efficient. Unfortunately we were diverted off the M23 round Manor Royal, but he stayed cheerful, and we had an excellent journey home. Thank you for your efficiency."
"Very friendly and helpful driver- even supplied Haribo’s! Good valued effective service. "
"A big thank you to our driver Pascal, a fantastic driver, took the stress out of our journey, allowing us all to enjoy our day. We will definitely book with you again. "
"d"
"We had a superior vehicle to a sedan and the driver was very professional and helpful"
"All worked well and very professional"
" Very nice man would use again thank you. "
"Pleasant trip"
"No taxi arrived. We booked for 2pm were telephone to say it would be 3pm then again to say definitely 3pm. When nobody had arrived by 3:20pm I telephone to be told two taxis had broken down and the journey had been cancelled. This left our customer stranded so our Finance Director had to take him to London. "
"Super easy booking and pick up. Great communication. Driver rang us to confirm all details, which really helped."
"Turned up late. Claimed not to have been able to find the Hotel despite me giving address and postcode. We had to leave in another taxi, but my children (who were running late) used this booking. They didn't know I'd already paid, and the driver charged them again. Poor."
"Absolutely superb service and would 100% use again. Driver excellent, vehicle excellent and all on time. Thank you."
"Great, thanks"
"Prompt, friendly and reliable- thank you"
"The taxi never arrived to the pick up point. We rang the company many times but never got an answer. We also never received a call from the driver. I have submitted a complaint form and will expect a full refund. "
"The taxi never arrived to the pick up point. We rang the company many times but never got an answer. We also never received a call from the driver. I have submitted a complaint form and will expect a full refund. "
"Really good journey. Very helpful and friendly driver."
"Perfect and great service form Alan thanks "
"Alan was always on time and very professional so well done and thanks for that"
"The driver was driving a rally car, not a 16 seater minibus. Just hoping him take it easy, we were not in a hurry. "
"Great service. Our driver (Alan) was really helpful, friendly and polite. Would recommend to friends be family. Thanks."
"Our driver was absolutely superb. Friendly, considerate and involved himself in our conversations, which was great. "
"Very impressed with the overall service. The vehicle was immaculate and the driver cheerful and informative. "
"Everything ok "
"Brilliant experience . Ben was fab "
"The Drive phoned to confirm his pick up time, which was reassuring. The drive was prompt, helpful and polite. A very good service. Joan Hatfield."
"On time. No problems. "
"Booked a return trip paid upfront. Outbound was fine. Driver was a no show for 3am return. Let us stranded . Finally persuaded a metered ya I to take us who’s fare did not turn up. That turned out to be half the price of the booked car. All in all extremely poor . The refund was processed quickly and without argument though. "
"Efficient and friendly service. Driver even stopped on way back to let me buy some food."
"Driver was brilliant! Highly recommend!"
"We were very pleased with all aspects of the service, our return flight was severely delayed but communication remained excellent and everything went smoothly - drivers courteous and helpful. Would definitely recommend Taxicode."
"Na"
"Driver were waiting outside, but he called and informed us well about the pick up place. all fine."
"Excellent service."
"Excellent"
"good service"
"Really lovely chatty guy...great service 5 star"
"good service"
"all good"
"Really good. The driver was early , really friendly - car was great and as we’d arranged a return journey he was extremely clear where er we would be picked up and had arrived 15 earlier to ensure we were not stuck in exiting traffic. I would definitely use you again and recommend you to others . "
"Driver was helpful and efficient."
"Was fine. Would have preferred a way of tracking or at least details of car to look out for"
"Driver was on time and nice. There was only two issues. The taxi was booked a month in advance yet after the initial confirmation email there was no further communication at all even though I paid a couple of quid extra for text notifications. Tried calling the taxi firm a few times the day before the journey but it went to voicemail every time. As such I was nervous on the morning of the booking date as it was an airport drop off but thankfully the driver arrived on time. The second issue was I asked for a child seat for a two year old when booking yet none was provided. Due to these two issues I am deducting 2 points from the overall rating."
"Super accommodating and really friendly "
"Both journeys. exactly as requested- drivers on time, friendly and helpful Vehicles suitable size clean and comfortable. "
"The booking ran perfectly! Lovely driver, he was on time even tho it was a really busy event. Nice ride back, very accommodating:) would use again "
"Very friendly and helpful"
"We were early arriving driver called us to let us know where to meet him all was good"
"Excellent"
"Brilliant!"
"I think the driver had trouble finding the pick up location."
"Exellent service from start to finish. Would definitely use them again and would strongly recommend the service to others. Whole process from initial online booking to driver dropping me off at requested destination completely seamless. It was an absolute pleasure doing business with such smooth operators who obviously take their jobs seriously enough to put the customer first and foremost and deliver a professional, efficient and seamless customer experience. Thank you."
"Very impressed friendly and helpful drivers. Felt very safe. Would definitely recommend "
"On time, really good journey. What is not to like! Brilliant service "
"Sent by office to Hillbrow Hove instead of Hillbrow Road Brighton"
"Sent by office to Hillbrow Hove instead of Hillbrow Road Brighton"
" No"
"Great drivers on both journeys. Very helpful, friendly and prompt. Highly recommend the service"
"Would definitely use again thank you "
"Excellent"
"Driver on return journey was much safer. Driver on outward journey drive incredibly quickly. "
"Driver was extremely helpful and very friendly we were more than satisfied with the service we received would certainly use them again thank you"
"Fantastic!"
"A good service "
"Terrible service. The taxi didn’t turn up to collect us at 10pm. We were left stranded with 3 children plus had to pay additional money to book alternative transport. Brighton & Hove taxi company have not yet contacted me to firstly apologise and secondly to arrange a refund. Very disappointed."
"All went well x "
"Unfortunately the postcode of our destination got us lost when put into satnav so the journey took much longer than it should have but was really impressed with our drivers patience and tenacity in finally getting us there as no one in the vehicle knew the area"
"Thanks. Great."
"Really helpful drivers, even came early to collect us when we had a change of plan. Very patient and safe. "
"Excellent. Adam was very friendly and safe driver. Thanks"
"Good and helpful service"
"Very good service. Charming Driver. Would be happy to use again and I recommend the service. Thank you."
"It was no Journey! I called and called and called. No answere!! So I got a new taxi from the street. I nearly missed my flight. Can I get refund? "
"Friendly and attentive driver and nice car. "
"Excellent definitely would recommend this service "
"Great service"
"Didnt get picked up at airport. Going to the airport. Good journey."
"Fantastic service our driver was spot on time in fact he was waiting for us at pick up and we were slightly early! Thankyou "
"I'd also like to say thank you to Mujtaba Hussein who was very helpful when i realised I'd booked for 1.30 am instead of pm. It was to collect people from my mother's funeral so was not a good time for me. On the day of booking I couldn't get through on the phone to confirm the booking (kept going to voicemail saying I'd be called back but I wasn't) and had to just cross my fingers that the driver wopuld turn up as booked. However Mujtaba got in touch with me once he'd come on shift to check everything had gone according to plan. Thank you Mujtaba. "
"Great service!"
"Very expensive. Mildly grumpy driver"
"Friendly and very helpful driver - thank you."
"I appreciate it was a tricky venue to find, but if the driver had called me I would have been able to give him more thorough directions. What would help is if you provide the customer with a telephone number for the driver in future as I did look in my email but didn't have any details. Other than that Mark was great. Thank you"
"Allan was a super kind driver, he arrived promptly and was very kind. The only reason I marked down the journey to 4 stars was because it could have been improved by air conditioning as it was a warm day. "
"We had a really friendly driver Adam who kept us amused. He was just like a member of the family.He was also a safe driver.I will definitely recommend your service to others."
"Very helpful and courteous throughout and Mark our driver was fun, friendly and a careful driver. We will definitely use you again and recommend to others, thank you! "
"Great service and friendly driver."
"Great "
"Bang on time, very friendly driver. Will defo use again for sure. Thank you for sorting at short notice. "
"Great driver. Thank you"
"best service "
"Really good service, we loved the driver and he was super accommodating when we called to be picked up early. I'd definitely use this service again. "
"Our taxi driver was on time and he was absolutely lovely. The vehicle was exactly what we ordered and clean. Really good service, would recommend and use again."
"Perfect experience. Both taxis turned up promptly and I asked the driver if I was able to change the return pick up point and that was sorted with no extra charge or any problems. Can’t fault anything. Would recommend to anyone."
"Really Great service and on time! "
"Great service "
"Driver arrived early , dropped me off on the way , got the others back to destination. All good"
"The drivers were really communicative and reliable. An excellent service!"
"It was a good journey, stop was close to my destination"
"Very pleased with service"
"My 86 year old slightly confused mum was on the coach from Norwich to Brighton and needed a taxi to Seaford. Really worried that she wouldn’t find the booked taxi ok at Brighton coach station back home. The taxi driver called me about the pick up so I explained the situation. He said he would meet mum of the coach and call me when he had picked her up. True to his word he met mum of the coach which was 30 mins late and he called with mum in the back of the taxi. I think the drivers name was John. Thanks again for the great friendly service. Clive "
"Collection from home to the airport. Driver was on time and friendly. Fantastic service!"
"Got what was paid for."
"I wasn’t very impressed with our pick up. We arrived back at Gatwick to find no driver. I struggled to get hold of anyone on the numbers I had. When I did get hold of someone I was told I had booked a specific time, but I remember giving the flight details and talking about monitoring the flight. Whenever I have booked airport transfers with other companies they always monitor the flight to be there for collection so I was shocked your company didn’t. I was then blatantly lied to twice. I was told by you that the driver was 10 minutes away. I was then told 15 minutes away 10 minutes later. Then when I spoke to the driver he said 25 minutes away still. So we had to wait all that time with two very young and tired children. Luckily when the driver arrived he was really good and got us home nice and quickly and accommodated an extra drop off. He was really good. Needless to say I wouldn’t book an airport pick up with you again just because I don’t believe you are set up for it, but I do think your drivers are good and a credit to the company. "
" Wry reliable "
"Type and reg. Number of the car and driver's details were not sent. As a result we were waiting each other for 10 minutes I at different places. Also although I used my vouchers from previous service the £10 were not deducted from my payment. .? Refund "
"Great. Would definitely use the company again."
"Very happy with the service "
"Difficult to contact you, but you did return my call. Thank you!"
"Excellent"
"Driver on time, very pleasant journey! Thank you "
"They phone us and told they will be late. So no worries. Excellent service. 👍🏻"
"Driver was on time and very polite "
"Taxi was in time. "
"Excellent service , called before our booking to explain things . Was on time , polite and friendly . On return journey made sure everyone was dropped off where they wanted to be Excellent "
"Good thanks. Will use again. "
"Very helpful, charming driver all went smoothly"
"na"
"Nothing wrong!"
"On time and good conversation"
"Despite initial misgivings about just who I had booked with... (Lewestaxis.co.uk.)....All went well"
"Will use again. Highly recommend."
"Efficient service, no complaints"
"The driver was kind and helpful (we had 3 sleeping kids and loads of stuff)."
"Driver couldn't have been more accommodating, friendly, or helpful. Highly recommend him and very impressed. Thank you!"
"Driver allan was very punctual and polite throughout. Would recommend."
"An excellent service from start to finish.Would thoroughly recommend."
"The driver was good and everything as we expected"
"Service was timely and good"
"A friendly chatty driver, made the journey seem short"
"He is a god guy."
"This was a New years eve booking so was a bit hesitant whether or not it was going to be on time but I was extremely surprised to receive a call when the driver was 10 minutes away bang on time and to cap it off he was an extremely polite and chatty gentleman Good Job all Round The only downside was the exorbitant amount of money for a 3 Mile journey"
"Fantastic service. Top Draw. Very Happy with whole experience!!"
"Arrived on time and friendly. Car was very spacious. Nothing to complain. Highly recommend it."
"First time I used Taxicode. Very good experience."
"Didn’t turn up, refund please"
"Would use again"
" Very punctual and great service."
"Un time and quick! "
"All worked very well although on the online form there was anywhere to put your full address ? "
"Excellent service and driver. "
"Driver Tunde was lovely, really helpful and friendly! It was so nice to see a lady too. Cant rate her highly enough. Couple 8f minutes early too 🙂"
"Our driver was very helpful and efficient - arrived on time both ways."
"Outstanding service from booking to completion, good job guys "
"Perfect car and punctual driver. Very well."
"This was an excellent service. Andy was a fantastic driver and very nice guy. We had a lovely trip from Folkestone to Brighton. I highly recommed these guys and will be using them in the future. "
"Overall, I was very pleased with the service. The driver (Andy) was polite, friendly and courteous. He sent me several texts to tell me that he had arrived for my pickup and kept up the communication. Helped with our luggage and made our journey in both directions a pleasure. Would happily use this company again and I would request the same driver ."
"I arrived early. Driver phined me and we arranged the meeting. Excellent service. Great and safe drive. "
"Everything went very smoothly "
"20 mins late Never answered phone"
"Very friendly, reliable and flexible service - driver was happy to wait for latecomers at the station."
"Excellent from start to finish.Driven in style by a very friendly driver. Will miss my times in Brighton each week.Was an excellent drive to finish before I leave Sussex.Thank you. "
"All credit to the driver who was excellent, accommodating and v friendly."
"The driver arrived a little early and waited for us, he even took a picture of our group for us before we set off"
"The driver was 20 mins late picking up and did not apologise and was unfriendly with our wedding guests. He was also late picking up on the return journey as well. "
"Great service. Reliable, fantastic communication and very good driving. Outstanding."
"Very satisfied with the services"
"Cannot fault them from start to finish. They met my needs, answered my questions, turned up on time, got me to my destinations on time, they were polite, professional and courteous, and I would definitely use them again."
"Driver was on time at the pre-arranged meeting point."
"The driver was extremely nice and very professional and got me to the airport in very good time. I was extremely pleased with the quality of the service."
"Great service, lovely taxi driver, thanks for putting up with our singing!"
"Excellent service and driver. Thank you!!"
"The driver was perfect. Everything was very good. Thank you I don t know if i did well with the app but i would rate everything the top."
"Would have just liked confirmation before arriving! Otherwise all was top notch! "
"Adam is an exceptionally good and nice driver!!"
"Just right - thank you."
"The return Journey Minibus was cancelled due to an alleged breakdown at 22:10 whilst we were somewhere over Western Europe. I only found this out after turning off Airplane mode and checking my emails after we had landed at 01:15. We were forced to book 3 taxis at the airport and delay our return home. I have spent the whole day trying to get a refund and reimbursement for out of pocket expenses. I have been passed backwards and forwards between Taxi code and Brighton Taxis. I was then hung up on by a man who would not give me his name and denied he was our outward leg driver, even though he sounded like him. We should not have been surprised that the Minibus had broken down. It barely got us to Gatwick on the outward leg and the driver spent the majority of the trip having an argument with another customer on the phone. We had a bad experience with this firm 3 years ago when a substandard taxi collected us from Gatwick and a driver that fell asleep at the wheel. We gave then a second chance when smaller trips had been fulfilled without incidence. DO NOT USE TAXICODE"
"Never showed up, meaning that we were stranded in Brighton. I expect not only a full refund but also extra compensation for the additional money we used to get Ubers home..."
"It was great. Friendly driver, got to my appointment on time and home again."
"We had booked a return journey to Glyndebourne opera house on Sunday Juky 29. We had asked to be picked up at 9.15 and the driver assured us that he would be there by 9. The car did not arrive until amost 10 and by whch time some of our party had made other costly arrangements and gone. Our driver had called my mobile at 9.29 but I had no phone with me. I will be applying for compensation separately."
"Tunde was a great driver and we enjoyed talking to her - thank you for such a good service!"
"Went like clockwork - thanks!"
"Friendly, helpful driver. Smooth experience. Thank you."
"Very bad, the driver was late and refusing the meet and great service. Haf to carry alone with all the luggage."
"outstanding"
"outstanding service "
"Very pleasant drivers both direction. Punctual and polite. "
"Excellent journey. Great service."
"So underwhelmed that the booking could not be brought forward and therefore needed to be cancelled. I will not be telling friends to use this service. "
"Great service "
"Our driver didn't know the best route to our destination, or where it was exactly and began our journey by asking me the way to go. As a result of this we took a sub-optimal route. Towards the end of the trip he began getting noticeably annoyed that we hadn't been able to direct him more accurately or been able to predict how long it would take us. When we did get to the destination he continued to be annoyed at me for giving him unclear directions or for him having misheard my directions, saying he would have gone a quicker way if he'd have known where it was. Maybe look at a map next time then? I will say he was very punctual and offered to take us 30mins earlier if we were ready, as he was. 30mins waiting that could have included a quick glance at a map. The full address and post code was provided a week in advance..."
"We loved Alan! On time and very accommodating! "
"The driver was excellent, patiently waited and found me when we were both in a signal ‘blackspot’. The rest of the journey went smoothly. Thank you. "
"Very pleasant "
"ON time, quick, friendly"
"Five star on all above."
"Very helpful driver. On time and overall very good. "
"Perfect service, drivers polite positive and fun. "
"All good apart from being 20/25 minutes late. However, the driver had telephoned to warn me and apologised several times once picked up. I would use you again."
"The driver was very polite and friendly I am satisfied with her comfortable service "
"Fantastic service, driver was early and very nice. Will be using the service again."
"Friendly driver, on time, couldn’t ask for anything more!"
"Friendly and efficient "
"Very pleasurable journey......comfortable ride and excellent company..thank you"
"Everything is punctually recommendable very competitive prices I will definitely use it again"
"Overall very good"
"Absolutely lovely guy, really accomodating and understanding even when we were a bit late! He was bang on time, car was pristine and made the journey both quick and comfortable. Couldn't reccomend him enough - a difficult journey made easy!"
"Excellent service"
"Please answer the phones! "
"Wonderful service! "
"Thank you for getting me to my wedding!! "
"driver on time and kind person"
"Very good service. We had booked a long journey way out of town, but they picked up on time and got us to our destination with no trouble at all. The return leg was also bang on time, and even picked up from a different location than I'd originally specified, with no quibble at all. Nice drivers both ways."
"good no problem."
"Everything went according to plan, the driver was very courteous and efficient on the outward journey. We had been told that the event would finish at 4pm and I communicated by text with the driver at that time. When we got to the arranged pick up point it was a different driver and minibus because the first had got stuck in traffic on the M25. That was real service and we had smooth and comfortable journey home. My only complaint was when I realised two weeks before that we would be too early at our destination and phoned to move the departure time back by 15 minutes, I was told there was a £10 administration fee. I don't think this was necessary on such a trip."
"Excellent service, excellent driver - can't fault it. We had a complicated three location drop off all perfectly executed. Brilliant!"
"On time, and a great driver."
"Very good drivers on time "
"goof"
"Superb service both ways. Highly recommend this service. "
"Very good service "
"The driver was really nice, the taxi was on time and very amenable to a time change for the return journey but the driving was a little erratic and had two or three of the passengers feeling quite travelsick!"
"Excellent service. Everything went without a hitch. Will recommend to friends & will use again on next visit. Love Brighton <3<3<3 Defo worth 5 Stars *****"
"I booked the cab to collect my mum from Worthing and drop her to me in Brighton..driver was very punctual and polite..helped my mum with her luggage..even carried it into my place of work..great service..thank you..would book again "
"Hassle free transfer from Heathrow to Watford and back for our family group. We can't say enough about our driver Alan - on time, great communication & very friendly. Highly recommended!"
"Really nice guy! Good communication during the night to arrange collection and was on time "
"Our flight arrived at Gatwick three hours late because of Air Transat delays and there were huge lineups at customs. I contacted our driver as soon as we arrived and she told me she had another pickup at Heathrow at 2 p.m. so she would have to leave us stranded (with a baby) if we didn't get through in time. She ended up taking us halfway to our destination and switching with another driver, but we were forced to pay an additional 50 pounds to get to our destination. We had no choice, since I was with my daughter and her exhausted baby. It was a horrendous experience for all of us. I trust you, or the taxi company, will reimburse me for the double fare."
"My only complaint would be that my event finished an hour early and I tried to contact the company to move the booking forward. It took a very long time to get through to the company by phone and kept ringing out."
"You need to answer when your customers are sending you an e mail. I have sent you 2 e mails before er went to Brighton but no answer."
"We are very disappointed with the service of your taxi company. Today at 6.30 we requested a taxi to Woldingham School. Booking reference: TC537AB5B20F6 We have several complaints. Taxi driver used wrong post code even though we specifically checked and inputted the right one. He initially stopped at a church and expected us to go there. Taxi driver didn't come to the post code so stopped in a petrol station about 6 minutes from the pick up point. We had suitcases so it was an inconvenience, especially as the location was just down the road as he directed him. When we arrived driver wasn’t in the taxi he was in the petrol station store. As we got in he complained that we had given him the wrong post code althought we checked and clearly did not. His phone was running out of battery even though that was his source of Sat Nav. His tone was rude and as if we were to blame for the mistakes. Kept complaining that he ‘wasn’t from around here’. When we reached Caterham he asked us to type in the postcode on his phone, didn't even bother to ask us so he could do it. Complained about how long the driveway to the school was, slowed down as if he was refusing to drive any further even though the drop off point was mere minutes away"
"n/a"
"Excellent, driver was very helpful and ensured I was at the correct hotel, and helped me with my luggage "
"My dad died on 27th Feb so on 28th Feb first thing we telephoned to amend the booking date which was the 3rd March. We were asked to send an email which we did confirming this. The booking was a £230 fare, and the company refused to amend the booking and took the full fare from my card and still sent a mini bus on the 3rd despite knowing my father had died. "
"Really good taxiwoman, really nice"
"excellend all round service"
"Arrived ahead of schedule good pleasant driver who got us to Gatwick without a hitch."
"Booked taxi while abroad, Pickup in UK was on time and everything went smoothly."
"On time. Friendly driver"
"Driver went to the wrong pick up."
"I'm very happy with the service thanks "
"ver"
"Driver contact me 1 day before the booked date to introduce himself and clarify the distinction. Overall well organised service"
"Slightly worrying when we didn’t receive any follow up confirmation emails with details of the taxi and driver etc. However called up the morning of the booking and spoke to a really nice man and he confirmed it all on the phone. We also changed the pick up location on the night as we changed places and they were very accommodating. The driver also dropped us all home when we only booked one drop off. Thank you very much, will book again! "
"Ferry delayed into Newhaven. Initially disappointed by lack of response to desperate phone calls, but eventual voice mail was excellent (This man should give courses on phone technique). Driver friendly and re-assuring despite late hour and horrible weather."
"Exceptional service, Boxing Day, 12 seater minibus, even received a txt at 1am to inform me that there had been a luggage item left in board and prompt return was organised the following day. Honest, genuine, friendly service and the driver was fantastic. Took great care of my Christmas guests! Many thanks I will be using his service again. "
"Driver was slightly delayed due to traffic but got us too our destination in plenty of time and was there again on time to pick us all up."
"Very friendly and courteous driver with clean and comfortable car."
"My Eurostar was delayed by over 1h and I tried calling the number indicated in the booking reference to warn the driver - I was on hold for over 15 minutes and never got through to anyone! This was frustrating as I was on mobile roaming and had no idea if my driver would know to wait for me. In the end he called and all was fine as he agreed to wait for me (perfect drive - 5 stars) but I hope you will do something about the phone lines as this has really put me off using the company again or recommending it to others. "
"Excellent service, I will use it again"
"Expensive - and the SMS charge is an unnecessary hidden cost - but the service was excellent."
"It was ok, did what we needed"
"Cheeky. I needed to cancel the trip within 2 minutes of booking it, due to an error in stop sequence. Long before it was confirmed. I then rebooked the trip correctly. You still charged me nearly full price. Trying to contact you by phone was not possible, as you simply do not answer. I can (and will) only warn people of your service."
" n"
"Our driver was on time but we were TOTALLY ripped off with the price of this service. I booked on-line for the convenience but we paid OVER THREE times the going rate for this journey. I would never use this service again"
"First time used, fantastic timing and a very professional driver"
"Wayne was very polite, friendly driver. Great vehicle, he was early waiting for us. Thanks "
"Lovely driver, excellent service and on time, what more can you ask for! "
"Quick, easy service , price was brilliant ...really friendly drivers ! Will be using u guys again ! Thank you "
"All well on time to take our group of students back to Stansted, for their flight back to Billund, Denmark. Thankyou for your very cost effective services.. David Wiseman, Manager, Internship in Brighton"
"The taxi was on time and the driver was extremely friendly "
"Excellent service"
"Brilliant. Prompt friendly driver. Thanks"
"Friendly driver, immaculate high end car. Very good"
"Friendly reliable service.would definitely recommend, and use again"
"Nice jovial driver who helped with our heavy luggage"
"V ery patient driver as we kept him waiting.Very courteous too."
"Phenomenal service. Would highly recommend. We used the service for pick up at heathrow for a group of 7, and teturn for a group of four. Will definitely use again. "
"Very professional, pleasant and excellent clean and comfortable Mini bus. Highly recommend."
"polite driver and on time. Very good "
"On arrival there was supposed to be a meet & greet at Gatwick Airport but this did not happen. When the driver was not present I called the nominated taxi company but just got an answer machine. The driver then called my mobile and told us to meet him in the car park. On the return journey I called Taxicode with a request to put back the pick up time by 30 minutes. I was advised that this would cost £10 and that the change would be confirmed to me with a call back in 5 minutes. No call back was received and I therefore assumed change was not possible. I therefore rushed to meet the original pick up time to find that the pick up had been intfact put back."
"Very efficient drivers and both on time."
"Taxi arrived on time Driver was great. Happy to help load all the luggage and very sociable. Thanks for making my day. "
"Driver was brilliant and on time. Also didn't mind making a few last minute amendments to the journey. Would definitely use again. "
"Perfect service, no complaints."
"The driver was great and friendly. The booking system was a bit shambolic and none of the phone numbers on the confirmation email worked. "
"Driver is fine but I have problem with the previous booking. My booking was cancled by operator which I could not understand why? I also cannot reach that operator both by email or phone."
"the journey that was booked months in advance, was cancelled the day before."
"Worked as we expected. Pleasant driver."
"It was fantastic got us home safely and reasonably quick "
"The driver was fantastic, every one impressed with mini bus and your service was great, I would certainly use your site again."
"Very nice car, arrived on time, and the driver was very helpful. "
"Nice drivers, waiting at exact places and also called to confirm "
"A confirmation text with a number for the driver is the only thing I would suggest. Other than that no complaints at all. I will use again."
"One time and very friendly and helpful driver. "
"Although I gave a time, I also gave a flight number. My flight came in 40 minutes early and I had to wait around an hour for my taxi. This was though only 10 minutes after my original time. The taxi driver was superb. Very talkative and my children and I felt very relaxed in his company. "
"Drivers were friendly, on time and helpful"
"Driver was polite, on time and drove extremely well. The taxi was clean and comfortable. We were very pleased with the service provided and will definitely use this service again."
"V good service "
"On the outward trip the driver was on time, but he was swearing out loud and moaning about the traffic on the journey. He then failed to pick us up for our return trip. He never made contact with anyone and when we finally got through to him he was rude and told us we had to find him but he gave no helpful indications as to where he was waiting. After trying several times to contact the taxi company (they never answered) we were told through taxi code that the driver had left, this left 9 of us stranded in Chelmsford with heavy bags. We then have to each pay £30 to get home. I will be complaining and asking for a refund or be reimbursed for our extra cost to get us home. Rubbish service from a really rude old man. "
"Great, thanks "
"Great journey both ways Good drivers Good company "
"Awful. Return cab never showed up. Outward cab was late. Have complained. "
"Driver very friendly. Journey time a little longer than expected."
"Great service, Matt our driver was right on time & took us straight home in his brand new minibus! Would definitely use again!"
"Both drivers were friendly, punctual and efficient. Overall, a pleasurable and hassle-free experience."
"Hi , overall service excellent will be using your service the next time we require transport. "
"We had a fantastic time with your drivers, willing to do above and more, they were very polite and helpful, thank you"
"Driver was extremely friendly, patient and helpful. Will definitely use them again!"
"Driver was excellent and very friendly. Will definitely book with this company again."
"Really good service and very friendly taxi driver. Brilliant service overall "
"Pickup from home - driver arrived early. Pickup from airport - driver contacted us by text message to let him know when we passed through baggage collection, then phoned me to confirm pickup point. Very please with the service and will definitely use again. John"
"Prompt, polite and helpful. Just what I want from a taxi service."
"Very good experience"
"Everything great! Thank you lot!"
"Drivers on time - very polite and helpful loading luggage - excellent communication when arrived home about where to meet . Will definitely use again ."
"Great experience all round. Driver was early, accomodating, friendly and made the start to our holiday relaxing and easy. Thank you."
"Chose the 6 saloon option and got the 2 minivans instead. Not bad at all, but would have been great to know in advance. Drivers were great."
"Landed at Gatwick airport to a txt from driver saying he had been called to another job and was going to be 2hr 15 mins late to pick us up, this was unacceptable so we cancelled and had to pay for an expensive airport taxi home. Will be complaining and expecting a full refund. "
"Very pleased with punctuality, pleasant driver and overall journey."
"x"
"Very good for a very good price! Very impressed with the driver in return very friendly and helpful "
"Excellent service & definitely value for money. We will certainly be using them again."
"All to plan"
"Everything was excellent! The driver, Mat, was lovely. Will use service again."
"The driver was very punctual friendly and helpful. A careful driver too. "
"Everything went smoothly. Friendly driver"
"Really accommodating, efficient driver - would book again "
"Really friendly driver who had terrible weather to drive us in, but got us to the airport in good time safely. The return was also spot on with him waiting with a smile at arrivals and being helpful with luggage etc. Would definitely recommend this service and use again A☆"
"driver on collection did not meet us at arrivals as arranged and paid for - dissapointing"
"Clear booking confirmation, car on time, driver excellent. A great service. "
"Was on time both journeys very chatty and a top man "
"Great friendly driver, arrived ahead of time and called me Unfortunately I missed his call and his number didnt come up so couldnt call him back - and then couldnt get through on the office telephone number which was frustrating. Driver called back and I was able to confirm where I'd meet him. Traffic was bad on journey, but he took an alternative route and kept me informed. Great experience overall "
" I think the confirmation of the booking could of been quicker, it took nearly 6 hours before I received a confirmation. But the driver from Brighton Taxi's was fantastic and I highly recommend "
"The taxi wasn't there, I had a train and I went on foot at the station! I want a refund "
"Alan, was absolutely brilliant and couldn't have been nicer. Fantastic service. Thank You. X"
"Good overall experience. Driver was on time - I was not. Got to Newhaven in good time and he was helpful loading and unloading all my family and bags. The van itself has seen better days though."
"driver was early and helpfull"
"Driver arrived early, texted us she was at the pick up point. She was charming, considerate and helpful, but above all, drove very smoothly."
"Very good apart from driver was given incorrect mobile number. I have checked to make sure it was not my error which it was not."
"Driver texted 15minutes before pick to inform us that vehicle had broken down Leaving us to frantically find another taxi company to get us to Gatwick airport for our flight No further communication to check we were ok and no apology Very disappointing "
"Only heard positive comments from the passengers."
"Can't make any comments before the journey, later then:)"
"Very helpful driver her who called when he was,stuck in traffic to warn us he'd be 5 minutes late! Good price for the service. "
"Good journey but being 1 hour late was a total shocker for our plans. "
"Our driver was fantastic and went above and beyond our expectation. "
"On time, great service, no complaints "
"excellent"
"He helped me carrying all my bags!"
"Excellent service and very helpful driver. Will use again"
"I would most def use your company again, the car turned up five minutes before time, driver was pleasant and polite. Will recommend your services to others "
"Taxi arrived on time, both journeys. Very likeable drivers. Excellent service "
"No problem, the driver was perfect !"
"Very good service, minibus was easy to book over the phone, customer service excellent. On time there and back. Very happy. "
"Amazing experience. Our driver was brilliant- very accommodating and great fun to chat to. Highly recommend "
"Easy online system. The driver found was fantastic. Would use again."
"Really good service arrived early for initial pick up, phoned to let us know he would be delayed 15min for return journey which was not a problem. Would use again Thanks"
"I am soory to say that I am having trouble confirmimg my booking. I see that I have paid for the hire but I have not recieved the booking appiontment. What is wrong."
"Driver was really friendly and helpful "
"Very pleased."
"It was a very good trip the driver was early for both journeys. The driver Matt was friendly and the journey both ways was excellent. Overall would use the system again."
"First class - taxi driver phoned to confirm where he would pick us up once we got off the train. Friendly driver - would use again "
"Matt was incredible! Total gentleman and legend, incredibly patient and amazing personality! 11/10"
"Absolutely brilliant service. Friendly, helpful and totally on time. Would definitely use again. Thank you. "
"We were a party of ten. Couldn't have been easier to book; I chose the least expensive. Pickup times were spot on. The driver was very professional, courteous and friendly. I'd recommend them without hesitation. "
"Thank you very much for a very good and friendly service!"
"Loved our driver.. Allan the ledge! "
"Very friendly and good "
"can't remember his name, but the driver was really friendly! can't fault it at all!! "
"Great driver - really friendly and drive well"
"Mark was more than helpful, and made the journey a delight."
"Excellent service. Went the extra mile. We found the driver very helpful and pleasant. "
"n/a"
"Very friendly Driver, would recommend him and your company, and will use again in June 2017"
"Very personal could not have been any better"
"Really great driver. Prompt and on time. Safe and comfortable. Thank you! "
"Easy and reliable ... I would definitely use again. "
"Driver turned up in good time - thank you. Because this was the first time we used this site to book a taxi, we were slightly anxious until the moment taxi arrived to pick us up. Telephone number we were given had only recorded message, so we could not contact you by phone."
" I have given it 5 star because of above. I felt however it was expensive as the return journey later with another company was £6 cheaper your comments to me would be appreciated Thank you"
"Best driver ever! What a nice man. He made our journey a pleasure."
"Good communication, nice driver, extremely punctual. Will always use!"
"Really good, on time and pleasant journey "
"Pasquale was a great driver. WIll use again. OW"
"I was extremely pleased with the service. My driver was on time, chatty, pleasant and very helpful. I booked a number of trips through my stay in Brighton and it was nice to have the same driver turn up every time. "
"My lovely driver (I didn't catch her name apologies!) was lovely and friendly and efficient. I will definitely be using this firm again. Thank you! Hannah "
"It was good!"
"Our driver, Andy, was fantastic. His commication and manner was very professional. I will definitely use you again- thanks to a Andy. "
"Great service"
"Very good on time and polite driver"
"So happy to have had an easy journey today. Great driver, couldn't have been more helpful, lovely guy. Taxi was on time and return journey was easy too."
"On time - excellent driver - will use again"
"Really good service. Taxi was on time (early) and driver was great. Highly recommended "
"Professional service, thanks."
"Happy with prompt service . Driver was on time I got to my destination without any problems , driver was friendly and polite , helped with bags. Very useful website easy to understand and use . Provided plenty of info and options would definitely recommend to friends and family to use taxicode.com."
"Happy with prompt service . Driver was on time I got to my destination without any problems , driver was friendly and polite , helped with bags. Very useful website easy to understand and use . Provided plenty of info and options would definitely recommend to friends and family to use taxicode.com."
"all ok - flight was cancelled but did their best to try to get information"
"five stars over all."
"Fantastic service, caring and courteous driver. Highly recommended "
"Excellent service, very prompt driver and accommodated our needs as a group. Would recommend."
"apart from the fact that I paid for an sms confirmation which I did not get it was first rate with a delightful driver."
"A gaggle of girlies in Brighton for the weekend and these guys could not have been more helpful or professional. Even after we used their easy peasy online booking system and booked the wrong day (doh!) They swapped it over without issue and we're very reliable. We had courtesy phone calls from a lovely guy in the office and our driver was lovely and personable too. Recommended. "
"The driver was very friendly and chatted with us the whole way. He got us there quickly and smoothly. I would definitely hire him again."
"Taxi arrived about 15 minutes later than booked, but I had been advised earlier that it might be slightly late. Friendly, helpful driver. Straightforward journey. Will definitely use the company again."
"Very nice driver, he was on time, the trip was quick and everything good!! 5 stars!"
"Punctual arrival. Friendly and safe driver. Arrived at destination in good time."
"All great, thanks"
"Driver was on time and very friendly. Couldn't have been any better overall."
"On time, friendly, efficient...my first journey with you will turn me into a regular customer!"
"excellent service, would recommend"
"On time, lovely driver Pasqual. Very successful evening and we will use this again. Thank you"
"I received an excellent service. Thank you."
"efficient as usual "
"Driver was excellent!"
"Taxi Never Showed Up "
"Very pleased with service"
"All round great service and will use you again."
"Excellent service David was a great driver,kept us entertained on the journey home. Really cheered us up when we were sad from leaving our holiday"
"Dear Taxicode, Though I do not know if this will reach the right taxiservice/company, I would like to thank the service and the awesome cabdriver. Me and my partner had a great drive to Hästings and wonderful chat. We will definitely use your services again. If you could see to it that this message reaches the right company, I would be delighted. Thanks in advance, Wayne & Marco"
"Everything went perfectly well for us, even though disembarking from the late-night ferry took longer than we'd expected. The driver was all ready for us, the ride was great and the service was fantastic. "
"Very easy to book. Confirmation didn't come through so a few days later I made a brief phone call and the man I spoke to promised to sort it asap. True to his word I had confirmation within half an hour. The taxi driver phoned me on the day to confirm time and details. He was the most helpful taxi driver I have ever come across and said if we found ourselves in a different area after our bar crawl to let him know and he would come and meet us elsewhere. He stayed in touch throughout the evening to confirm we still wanted collecting etc. We met him on time and had a friendly drive home where he put up with our drunken banter very amicably! Brilliant price and brilliant service. Would definitely use again and have recommended to friends. Thank you very much for getting a group of hens back home safely!! "
"Thankyou for a smooth journey. Friendly driver , who knew exactly where he was going, although did ask me if I was going to pay, when it had already been paid for ! All sorted though and wasn`t a major deal. Will definetley use again . Many thanks "
"Easiest booking ever. Driver was on time and delivered as asked. Minibus was dated but was fine for what we needed. "
"Excellent service. Highly recommended."
"Excellent Service really helped me out."
"Lovely driver for both journeys. Very friendly and reliable. "
"You took payment twice. I did not get an acknowledgement the 1st time so i did it again when I logged in it only showed 1 taxi for that time and place. I even told the guy on the phone"
"Great"
"Very happy with company on time "
"good"
"Excellent time keeping - very friendly and considerate Vehicle roomy and comfortable for 4 people."
"Our driver on Saturday was perfect. On time, good attitude, safe driver and all round nice guy. Ensured everybody got home safely. Would definitely recommend. "
"Excellent - even though train delayed taxi company was in touch and waited. Thank you so much! Really impressed"
"Driver was a little early and didn't mind waiting for us. Great service."
"Very happy with the service you provided, cannot think of any negatives. Thank you."
"Excellent service and well priced. Friendly and professional driver. Thoroughly recommended."
"My friend Mel booked a taxi for 10 of us to go to our work Christmas party. The taxi didn't show up on the night-the operator told us they had cancelled the taxi and EMAILED Mel that morning to let her know. You had her phone number. It was a Friday night before Christmas so we were unable to get another taxi. A TELEPHONE CALL and NOT an email would be the sensible and courteous way to contact us. If we had known we could have had a chance that day to find another taxi. Will never use again."
"Pre-booked taxi for 11am after numerous phone calls taxi turned up at 11.26 ! Consequently my daughter was late for her exam. Unreliable service particularly when it rains ! "
"Totally brilliant Service, Would highly recommend"
"Pre-booked taxi for 11am after numerous phone calls taxi turned up at 11.26 ! Consequently my daughter was late for her exam. Unreliable service particularly when it rains ! "
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